Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 4, 2024

Klaviyo is easy to use and has helped us build our online sales quickly.

Jasper Coffee
Australia
Almost 4 years using the app
June 14, 2024

Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!

ZIMA Dental UK
United Kingdom
Over 3 years using the app
June 16, 2024

Excellent App to have integrated into your shopify store. Thank you Klaviyo

Treasured Jewels
Canada
7 months using the app
Edited July 17, 2024

El mejor software the Marketing & SMS para trabajar con Shopify. Atención al cliente de diez. Impecable.

Blue Banana Brand
Spain
Over 3 years using the app
September 2, 2024

Amazing service, very easy to use!

Bamboo Factory LLC
United States
About 24 hours using the app
June 9, 2024

It has helped increase revenue and acquire more customers! I just upped my monthly allotment because it has allowed me to afford the larger plan! Definitely recommend Klaviyo!

ALPHA BOOK BOYFRIENDS
United States
4 months using the app
Klaviyo replied June 11, 2024

That's what we love to read. We are happy we are having a positive impact on your business. Thank you for the amazing review.

September 20, 2024

Es una herramienta muy útil. La asistencia a cliente es rápida aunque es a través de email, hay que esperar que te envíen la respuesta sobre la solución a cualquier duda, sugerencia a problema existente mediante email. Me encuentro a los inicios de la integración y hasta el momento todas las dificultades que he encontrado en el camino, las he ido solucionando con el equipo de Klaviyo. Recomendada!

NIARLIGHT
Spain
1 day using the app
Klaviyo replied September 25, 2024

Nos alegra saber que has encontrado útil nuestra APP y que el equipo de Klaviyo ha podido ayudarte a resolver tus dudas. Si en algún momento necesitas más asistencia, estamos aquí para apoyarte en cada paso de la integración.

May 23, 2024

The BEST email marketing software there is. We've tried many a few years ago, from Mailchimp to MailerLite, but nothing compares to Klaviyo. They are SO advanced! It has all the functions that we need as an e-commerce brand, both technical and design-wise. We've used it for 2 years and will keep using it forever!

Sentir Parfum
Netherlands
Over 2 years using the app
July 12, 2024

I am really loving Klaviyo for my business!

Zahra's Crown
United States
Over 1 year using the app
May 22, 2024

SHE STREET has absolutely loved using Klaviyo, our revenue has increased by 338% in the last 2 years and we have reached more customers than ever.

The automation flows are perfectly set up which convert into sales and nurture our loyal customers, integrated with API's and SMS marketing.

Overall we are very satisfied with the service of Klaviyo.

SHE STREET
Australia
Over 2 years using the app