Reviews (2,983)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
Refine
-
By rating
Been using Klaviyo for 4 years now, it has grown and evolved and keeps getting better. Best marketing $$$ we have ever spent.
Customer support is good, flows and automations will make you money.
Thanks
Ron
Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!
easy and smooth
The different flows offered can expand businesses with minimum efforts. The training offered is very valuable. I'm learning and expanding all the time.
Super easy to use and affordable, plus it keeps track of all your customers behavior and allows you to use that to make target audiences, I recommend this to small and large companies.
If I could rate them a 0 I would. The process began great, i followed the steps to set up Klaviyo, and in the process accidentally selected to add the shipping banner at the top of my website. Once I was in the app I tried to remove the banner with no luck. I looked through all the settings, but as a first timer who's never used this app I had no idea what I was doing. I tried to contact customer service with no luck. There is no live chat with help and NO ONE answers the phone. I combed through the website and found nothing about sales banners or how to remove the one added. So I unintegrated the store, and it removed everything EXCEPT the shipping banner. The app is unintegrated and uninstalled and I am STUCK with a shipping banner for free shipping that I NEVER wanted in the first place. Called customer service 8 times and no one answered, the call hung up on me every time. I now have to go hire a coder to remove the banner. I am super unhappy. I run a business, and my client now has a delay on their website. Absolutely Unacceptable.
Such an incredibly helpful care desk.
Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.
Amazing!
Thank you so much for this amazing review. We will make sure Marta gets to see this.
Very useful for the intended purposes. The very best app in the market for email marketing.
I am so pleased with this platform; this is just the beginning!!
I'm still learning, but I'm enjoying this very much. Recommend to others AAA+++ Very Good for newbies building their audience.