Reviews (635)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate program management, noting significant sales boosts and operational streamlining. It features seamless Shopify integration, a user-friendly interface, customizable commission structures, and robust tracking. The app supports global affiliate payments via Bitcoin or PayPal and offers responsive customer support with live chat. Continuous updates keep the platform modern and efficient, making it a comprehensive solution for affiliate ...

December 26, 2024

Deceptive pricing, poor customer service and outdated tech.

LeadDyno's pricing is overly complex, arbitrarily tiered and based on too many things. We recently found out that we're subject to insane overage fees (0.05 / visitor) based on the number of monthly unique website visitors. This is NOT stated in the pricing tiers when viewing LeadDyno in the Shopify App Store.

Billing and overages are ...

Papa & Barkley CBD
United States
Over 4 years using the app
LeadDyno replied January 23, 2025

We're really sorry to hear about your experience, it’s the last thing we want for any of our customers! The overage fees on legacy plans can definitely be frustrating, and we ...

March 10, 2023

LeadDyno support team is awesome! They respond within a couple hours and always give a quick and easy answer for what you need.

Revelation Health LLC
United States
Almost 7 years using the app
LeadDyno replied April 10, 2023

Always here and happy to help!

March 16, 2014

Super quick & easy to set up. Took a little while to figure out - once I got the hang of it, it literally takes 2 minutes to add another affiliate. Very easy to pay affiliates through one-click paypal process, simple dashboard for affiliates. Couldn't be easier!

LOTUSWEI
United States
About 6 years using the app
December 12, 2013

I came across LeadDyno a couple of months ago when i was unhappy with my existing referral partner software. After an easy integration i found the software really easy to use and their custom affiliate dashboard looked great too. As i built out my dashboard with banners and emails we encountered a few bugs but these guys were right onto it and provided a 5 star customer service for me (and was on ...

TAO NUTRITION
Australia
Over 2 years using the app
February 25, 2014

Great support, easy to install and set up, and a comprehensive system to track & pay affiliates. Definitely worthwhile if you need to set up a quality referral system on your store. Brett and his team give very personal support too, as well as proactive tips to get you set up and going. Highly recommended.

OSCAR Natural
Australia
Over 1 year using the app
January 28, 2022

So far this app works well, awesome customer support, excited to see sales increase and affiliates getting paid!

Infinite Treasures, LLC
United States
Over 1 year using the app
LeadDyno replied October 31, 2022

Thank you for your review, glad to hear it!

March 17, 2014

Straightforward to set up and really responsive and helpful customer support - has been everything as advertised for us.

Minna Life Shop
United States
Over 1 year using the app
April 8, 2023

LeadDyno is a great Affiliate Marketing App that has helped us run our business efficiently and effectively.
We also are very happy with the companies customer service which was fast and efficient in resolving any issues that we had! Highly recommend.

The Modern Day Wife
United States
5 months using the app
LeadDyno replied April 10, 2023

Thank you so much for your review, we are happy to help!

Edited March 7, 2023

I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the ...

Pumped Up Sup
United States
Over 7 years using the app
LeadDyno replied March 7, 2023

Although receiving a low rating is difficult, we do appreciate your feedback. In spring 2022, we did inform you via email in advance that all "free" additional overage ...

February 22, 2022

When i first downloaded the app I was so overwhelmed. I had no clue where to start. Marcel was amazing with the customer service and helped me figure out everything! I will be staying with LeadDyno

LuxHijabs
United States
5 months using the app
LeadDyno replied October 31, 2022

Thank you for your review, so glad to hear Marcel was helpful! Reach out to us is you ever need any more help!