The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Love lead dyno for our affiliate program! very user friendly, efficient, can easily connect to paypal to pay out affiliates when need be. When I had trouble, the staff were prompt, supportive and accomodating.
Thanks for the kind words and choosing LeadDyno for your affiliate tracking. Great to hear you have been happy with our platform and customer service. We look forward to growing with you.
Great App with wonderful competent support! I contacted the support several times and every time they were on point with fast and precise help!
Thanks so much for your feedback! We are glad you chose LeadDyno for your affiliate program.
I wanted to like this app and service however due to their billing methods it doesn't work at all for our needs. If you get any traffic to website outside of LeadDyno, they will charge you for that traffic even though they have the data to charge you only for traffic generated through their system. This means some very basic SEO practices can put your traffic into their highest and most expensive tier while only having a small fraction of that traffic being generated by LeadDyno themselves.
We are sorry to hear you were unhappy with our pricing model. There are several affiliate apps, and they each have different billing models. If you check our Shopify app listing, we list our billing plans, along with the traffic limits for each plan. This has been our pricing model since we started on the Shopify platform in 2014.
Part of why we charge for all traffic is because our platform goes beyond just affiliate tracking. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. Our customer success team is available for a 1-on-1 call to help you take advantage of some of these other tracking capabilities outside just affiliate traffic.
We'd love to work with you and discuss a plan that will work for your business.
Excellent Service from your team, keep it up
The app is what I have been looking for and is doing wonders for our company Thanks so much
We appreciate you choosing our affiliate platform! Great to hear you have been so happy with our customer support team and our affiliate app. We appreciate your business and look forward to growing with you.
Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.
Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature.
As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking.
We appreciate you choosing LeadDyno and look forward to growing with you.
The customer service team is excellent. They have always answered my question and solved my problem.
Thanks for choosing LeadDyno for your affiliate software platform. Great to hear you have been happy with our customer support team. We appreciate your business!
I looked at a number of other apps, but this one came out best for what we need at this point in time. The high number of positive reviews help, too. In summary, it does everything we need it to do, and more. Support is super responsive and helpful. Highly recommended.
We are thrilled to hear you have been pleased with our affiliate software, and you found our support team so responsive and helpful. We appreciate your business!
Pig Brig Trap Systems
The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!
Thanks for kind words about our customer service and onboarding team. We are glad you are enjoying our affiliate marketing platform. We look forward to helping your business grow with affiliates.
I really appreciate the fantastic customer support with LeadDyno (Justin specifically). LeadDyno is a fantastic way to have an affiliate program and is super streamlined with commission based purchases. Payments are easy to make. Such a breeze!
Great to hear have have been happy with LeadDyno for setting up, managing, and paying affiliate commissions. Our support team appreciates the kind words and we are happy to help you grow your business and affiliate program. Thanks again.
I am always so impressed with Leaddyno's ability to handle complex affiliate strategies. So many ways to grow your affiliate system! The support has been so good, especially Michelle!
It is great to hear you have found our support team so helpful and our affiliate software powerful enough to run a variety of different affiliate strategies. We appreciate your business!