Reviews (644)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, user-friendly interface, and effective affiliate management tools. They highlight the helpful customer support, especially from individuals like Jennifer and Adam, and value the customization options for commission structures and direct payments to affiliates. The app is also noted for providing good value and continuous updates that enhance functionality and support business growth through affiliate marketing strategies.
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We made the monthly donation for a year to see if the platform was capable of adding more sales. The platform doesn't do anything for you that you can't do by just creating discount codes on your website for your ambassadors and tracking sales that way. The analytics are okay, not the best... but all in all, it just wasn't the right platform for our market.,
So far so good! Deidra was FANTASTIC when it comes to customer service. Excited to see how the software works generating sales!
Thank you for your great review! I've passed on your feedback to Deidra.
The Leaddyno Affiliate software is really great to track sales done by your sales network and be able to pay them.The software is straight forward to use and the Leaddyno customer care stuff are always on chat to help solve any issues.
They have also created great video tutorial on Vemio to help understand the Software, making using it less complicated and a child`s play .The Affiliate banner links are doing great for me on several blogs of my sales channel, thanks to this product after trying a few out there, even omnistar affiliate software does not come close.
Thanks guys for this product, even the pricing is worth it.
Phil (Magic Swag.com
Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates.
EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, 43067). I removed my comment about taking commission from each sale. Still waiting on customer service replies.
Sorry to read of your frustrations. I see your ticket from yesterday. We'll get that handled for you. Please note that our turnaround time is 24-48 hours depending on the issue. We have custom pricing models available. Pricing by traffic works out cheaper in the long term.
Great customer service. They do not take days to answer you. This app works for my current business needs.
Thanks so very much for your review and kind words about our customer happiness team! We're over the moon excited that LeadDyno is working so well for your affiliate marketing needs.
What I hear is that I need to contact LeadDyno, I cannot even talk to support! I cannot contact anybody! Even when they're open, I cannot talk to anybody! So what's the point?
Sorry to read of your frustrations! We have LiveChat availability 7 days a week. (Bottom right of our website and bottom left of our app). You can email support@leaddyno.com and you book a call at leaddyno.youcanbook.me.
I have no complaints about my experience with leadDyno, an think its a really awesome way to help me gain customers.
Thank you for your great review!
Don't use this app! LeadDyno charges by WEBSITE visitors - so if you're working with affiliates in addition to running ads, you'll get charged for ALL the website visits regardless if it came from an affiliate. My plan unexpectedly jumped from $49 to $129 due to lots of traffic to my site that was from Facebook ads NOT necessarily from affiliate traffic. There's so many other affiliate apps out there that charge more fairly.
Thank you for sharing your cancellation feedback and review, we appreciate the feedback, and want to let you know that it is not taken lightly. We are working on overhauling our pricing and look forward to rolling that out later this year, but we are so sorry we weren't able to do so in time to save you as a customer.
Thank you again for taking the time to share the feedback, it's the only way we can improve! Wishing you and your affiliate program all the best moving forward.
Had an issue with locating some information whilst setting up my affiliates program Jennifer Goodman was very quick with help and advice,
Thank you.
Deidra Start support agent blew my mind! She was fast and super informative. I'm surprised with how leaddyno interface is compared to the other networks. Will give it a go and see!
Thank you for your review! I've passed on your great feedback to Deidra.