Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,020)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

June 29, 2024

nice app

Buy for you Store
United Kingdom
3 months using the app
July 1, 2024

so easy to use

Replenex
United Kingdom
5 months using the app
April 26, 2024

So Far i love it, But i have to make sure it can do what i am thinking. to show how many products were sold in the current month, and show the reviews

IEMI
United States
2 months using the app
July 26, 2024

Great app

My Beautity
Israel
17 days using the app
May 23, 2024

I got charged for this app when reactivating my shopify store after 2 years!

Please refund me

For Us Momma
Canada
Over 3 years using the app
Loox replied May 25, 2024

Hey,
Sara from the Loox team here.

When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.

We're sorry for the inconvenience, and have reached out to you privately via email about your refund. I look forward to continuing the conversation there :)

November 9, 2024

Easy setup.

ALL-IN-ONE GENSTORE & SERVICES
United States
7 minutes using the app
September 16, 2024

Gut

Kleine Pfoten
Switzerland
21 days using the app
January 31, 2024

Looked at another app first but after reading reviews about Loox, I was sold on what could be offered to help improve product reviews for customers visiting my on-line store. Setting up was extremely easy and would recommend this to anyone looking for a trusted platform to integrate with their store.

IDARES CENTRAL
Australia
8 months using the app
April 15, 2024

The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%

Maramalive™
New Zealand
5 months using the app
March 4, 2024

This is not the first time I choose Loox Products Reviews. I have been using this excellent application in my other shopify stores as well. There are a few reasons why I like it - 1) it’s relatively simple to use, 2) it give gives me relatively a lot of control over the way the reviews are displayed, and 3) I can always count on the support staff to reply to emails relatively fast and solve most issues. For example, recently Tamarry did a perfect job setting up what I requested. They are always happy to help which is what customers love. Thank you!

Elite Smooth Laser
United States
3 months using the app