Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.
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Nice!
c
My review is to the excellent service Aya provided me with. Instead of having to figure out my concerns. Aya, seemed to already know what i needed and helped me with it and also shared videos on how i can do it next time on my own. Thank You Aya
good
Great app
I got charged for this app when reactivating my shopify store after 2 years!
Please refund me
Hey,
Sara from the Loox team here.
When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.
We're sorry for the inconvenience, and have reached out to you privately via email about your refund. I look forward to continuing the conversation there :)
You've introduced an incredibly expensive scaling fee, and we're paying you more than we pay for Shopify infrastructure. Something like this is never acceptable. I'm deleting the app before the last day and moving to a different app. I don't think I'll use it anymore
Hey,
Rotem from the Loox team here.
Loox offers various plans to fit stores of all sizes and budgets. All plans are designed to provide extremely high ROI on the price by increasing customer conversion and retention.
I’ve personally reached out to you regarding your plan to find the best fit for your business, and I'm happy to continue the conversation with you privately.
I've been using this application for five years now, and it has proven to be an excellent social proof tool. Its versatility allows for various presentation styles, ensuring an aesthetically pleasing display on my pages.
One of the standout features is the exceptional support provided. The response time is unparalleled, with the support team addressing queries within minutes and offering effective solutions. This level of customer service has significantly contributed to my positive experience with the application.
In summary, an outstanding app coupled with top-notch support has made my five-year journey truly worthwhile. Highly recommended!
easy to use.
good