Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

May 28, 2024

Great app, and easy to use.

All-In-One ®
South Africa
28 days using the app
June 14, 2024

it's great and honestly a game changer

My Store
United States
2 days using the app
August 15, 2024

Very simple to setup , Loved It !
Just installed it, hope this gives a fantastic experience to our customers and us.

Bunka | Kuwait
Kuwait
19 minutes using the app
August 16, 2024

Easy set up looking forward to using this app

TheButtaBabeBar🧈
United States
17 minutes using the app
August 29, 2024

gooooooooooooooooooooood

Easy world
Egypt
11 minutes using the app
May 20, 2024

s

Furry Gadgets
United Kingdom
3 months using the app
May 24, 2024

Easy to use :)

Cozy Crest
Canada
About 2 months using the app
June 5, 2024

boa

Handaiyan
Brazil
8 days using the app
June 4, 2024

Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!

Hollow Point Society
United States
9 days using the app
June 6, 2024

import review function doesn't work and support is inexistent, no reply after days waiting and multiple emails sent.

Vexalux
France
7 days using the app
Loox replied June 7, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience.

I can see we have communicated about this issue through email.

If you need any further assistance, our support team is available 24/7 and always happy to help!