Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,473)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

June 19, 2024

goed

Bridselect
Netherlands
2 months using the app
May 15, 2024

good very nice webisate

The Blitzscrub
Australia
2 months using the app
August 21, 2024

at least they can give us normal options as free but no

Wali Collections
Pakistan
1 minute using the app
Loox replied August 23, 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected.

While we don't offer a free plan, Loox offers several different plans for stores of all sizes and needs, including a Beginner plan suitable for stores just starting their journey.

We are confident that the app will pay itself back in full by increasing your customer conversion and retention, reaching new customers with referrals, and collecting more reviews.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

Edited May 29, 2024

Das laden von Bewertungen geht schnell und unkompliziert. Allgemein ist die App sehr bedienungsfreundlich und nicht kompliziert, alle Einstellungen sind verständlich erklärt. Perfekt einfach! Würde mir mehr Bilder Auswahl bei kleinem Plan wünschen.

Amazing Mall
Germany
19 days using the app
April 30, 2024

So far, so good! This is the best review app we've used yet!

Pure Energy Apothecary
United States
About 20 hours using the app
June 16, 2024

wow amazing service

CARELINE SHOP LLC
United States
About 4 hours using the app
August 15, 2024

Excelente

Nuve Skin
Colombia
About 18 hours using the app
August 29, 2024

Facile à manipuler , difficile à mettre l’en pratique

Click & Buy
United States
14 days using the app
Loox replied August 31, 2024

Hey,
Shany from the Loox team here.

Thanks for taking the time and leaving us a review.

I’ve contacted you privately through the email associated with your store to see how we can further assist. I'm looking forward to continuing the conversation there!

April 25, 2024

very goood experience thanks alot

Cabaucabo
United Kingdom
About 2 months using the app
May 25, 2024

good

Envoise
Netherlands
About 1 month using the app