Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,015)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

July 23, 2024

very good

Essential Oasis
Canada
About 8 hours using the app
August 9, 2024

top

Karmazen
Italy
16 days using the app
December 22, 2023

Don't use this APP. At the beginning, everything is FREE, then they put you into $19.99 plan. then after few months, there is a message pop up saying "You’ve reached the limit…
Congratulations! Your business is doing well, and you have outgrown the Beginner plan, which is limited to 500 orders.", the new plan is more than double of the original plan. I am not going to pay $49.99/month.

No WAY!!!

Wonder Whip
New Zealand
About 1 year using the app
Loox replied December 23, 2023

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox offers several different plans for stores of all sizes and needs.

​All our plans, including those for larger-scale stores, have an extremely high ROI.

​I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.

Edited March 2, 2024

Very good experience with the support team, they are very responsive.
They were able to solve my installation problems with a direct handover to my site.
Very attentive to all our questions.
Don't hesitate, this application is just incredible, it's essential for a good start on Shopify.

Dymsmart Shop
France
4 months using the app
April 5, 2024

Great app, easy to use and works beautifully. That said, when I did have some questions about functionality, Aya from support helped me. Great response!

Shop Lily Zante Books
United Kingdom
4 months using the app
February 21, 2024

HALF HOUR DEBATE OVER JUDGE ME OR LOOX.

JUDGE ME IS CHEAPER, Wish Loox would update the pricing structure a tad to be more competitve especially for us small retailers!

Ended up going with loox for the LOOX, what more can i say....

Cosmic Equipment LTD
United Kingdom
3 months using the app
June 1, 2024

Loox is a fantastic and essential app that you must have!

Happy Tail Center
United Arab Emirates
20 days using the app
Edited February 1, 2024

Liz from support was amazing in her response, she answered very quickly and gave me an easy explanation on how to proceed. Thanks to her I could continue with the edition of my website, perfect the support they provide!

GoInflate
Colombia
4 months using the app
February 27, 2024

Besides one thing, i fw this app because it makes the reviews look great.

The one thing?

I wish they'd allow you to customize the background color of the reviews.

Allow you to change it to a color other than white.

Besides that this is great.

Aromatic Sensin
United States
About 1 month using the app
September 2, 2024

es muy versatil

NexTradeTop
Spain
3 months using the app
Loox replied September 3, 2024

Hey there, Sara from the Loox team here :)

Thank you so much for your kind review!

I've reached out to you privately to see how I can best assist you.

I look forward to continuing the conversation there!