Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,020)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

January 2, 2024

Good app with great support. Chester helped me with a quick and accurate respond to my problem within minutes!

Luqon
Germany
7 months using the app
June 19, 2024

Perfect

Marine Beauty
Brazil
12 days using the app
April 24, 2024

very easy to navigate and useful in making conversions

Stopnshop
United States
2 months using the app
May 2, 2024

amazing, it helps a lot

KitchenGir™
Australia
4 months using the app
February 17, 2024

it was pretty easy to use and the walk through set up instructions were great, very easy to follow(and I'm not very computer savy).

Wills & Maker
Australia
6 months using the app
Edited July 1, 2024

Sehr guter und schneller Support von Laurence. Danke i love it

Ruvendo
Switzerland
About 1 month using the app
December 13, 2023

Note to those using the Scale version, LOOX has a potential charge when your order exceeds 300, there is an additional charge of up to $760, it gets expensive and even when I turned off the extra features, I was still overcharged . Their customer support is also not real time and you need to wait a long time for the issue to be resolved .

Amovibe
Hong Kong SAR
7 months using the app
June 23, 2024

Abbiamo installato l'app facilmente, importato le review ottenute in precedenza e pubblicato in brevissimo tempo la maggior parte dei widget a disposizione. La presentazione e versatilità sono eccezionali, vero valore aggiunto al nostro store. Unico neo che ho trovato: i widget ci mettono un po' troppo a caricare e quindi questo porta lo store a non essere stabile in fase di caricamento iniziale della pagina.

Greek Flavours
Greece
About 1 month using the app
Loox replied June 25, 2024

Hey,
Arielle from the Loox team here :)

I'm glad to hear you are enjoying Loox so far!

Regarding our widget's loading time, I’ve personally contacted you about this matter and am happy to continue the conversation with you privately.

April 12, 2024

Wonderful support from Aya. Thank you

Rags n Rituals
United Kingdom
Over 4 years using the app
April 17, 2024

The best customer service I’ve ever experienced. They fixed my issue in minutes! Thanks Aya

Twisted Generation
United Kingdom
4 months using the app