Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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Loox is easy to use and quick to setup. You can import reviews easily from a csv file, which was perfect for my needs.
Rain helped me a lot in my query. It was resolved quickly and fast. Thank you!!!
Loox has been great for our shop. Highly recommend.
It a great app
Definitely like Loox a lot better than Trustpilot already. Loox gives you a lot of ways to help drive sales and entice customers to leave photo/video reviews. Unfortunately, there's no free plan which might make it hard for up-and-coming businesses to work with Loox but definitely something to look into in the future. Plus, I was having a hell of a time trying to code the snippet into my theme and their support team (I worked with Jodel and Chester) literally coded it into my shop within minutes and worked with me until everything looked exactly as I wanted it to. LOVEE the support team 100%.
The best looking review app I've used. It also doesn't slow my store down.
I wish there was a public reviews page that would show up on Google when customers search for "brand + reviews", kind of like reviews.io and trustpilot have. The loox branding/logo under the widgets currently links to their Shopify app store page, which doesn't really build trust as much as it would if it linked to a dedicated public reviews page.
good products
Nice app and excellent support. Thank you Lilach for your help
The Loox App is really encouraging and appreciated. It's user friendly and easy to use. Looking forward to our future collaboration. Thank you for all you do.
Excellent service! My problem was solved within 5 minutes thanks to Jemuel! Very friendly employee. This was the best customer support I've ever had.