Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,015)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

December 12, 2023

Just what I needed to increase sales in my Shopify store

Season Spin
United States
10 months using the app
March 8, 2024

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.

The Stole Shop
Pakistan
4 months using the app
Loox replied March 10, 2024

Hey there, Sara from the Loox team here.

While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

I've reached out to you privately via email and look forward to continuing this conversation there :)

May 6, 2024

very easy to install and begin the process

Baby Mama Essentials
United States
5 months using the app
March 7, 2024

Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!

Lighting Homei
United Kingdom
7 months using the app
January 16, 2024

Been using Loox for about 6 months. Nice, clean, simple, reasonably priced. Everything a startup needing a reviews app needs.

Bentolabs Design
Hong Kong SAR
4 months using the app
November 20, 2023

Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence. Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence.

Setho
Germany
10 months using the app
January 19, 2024

Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.

Hall of the Fallen
United Kingdom
About 3 years using the app
January 30, 2024

Super easy-to-use app to give your site the social proof it needs.

Hot Pot Hero
United States
5 months using the app
May 2, 2024

amazing, it helps a lot

KitchenGir™
Australia
4 months using the app
August 12, 2024

perfekt für die bewertungen

myGoodDeals
Germany
5 days using the app