Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,600)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

March 18, 2024

Loox is easy to use and quick to setup. You can import reviews easily from a csv file, which was perfect for my needs.

Trek Flame
United States
11 days using the app
December 7, 2023

I had a problem and Chester from the loox customer support solved the problem in a few minutes. Very fast support and professional support.

Thank you.

Santa Shop Online
Germany
6 months using the app
November 20, 2023

Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence. Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence.

Setho
Germany
10 months using the app
April 16, 2024

Easy to use and good options

WellnessGadgetsHub
United States
4 months using the app
April 10, 2024

Great app with lots of customisation tools. I like the customer referral features.

Happy Tails supply LTD
United Kingdom
15 days using the app
February 17, 2024

We are very happy with the Loox review app as well as their customer service! Their customer service team's replies are very prompt, courteous, and are quick to resolve any issues. The app is easy to set up and manage and looks great on our website.

The Brainy Store
United States
29 days using the app
February 23, 2024

Love the app. Very easy to use and set up. Chester from Customer Support was also very helpful with my questions. Highly recommend!

Palmashell
United States
About 2 months using the app
May 5, 2024

Very great app, top support!

FELLOWA
Germany
5 months using the app
November 23, 2023

Tamarry at support fixed my issue before I had a chance to switch from checking my email back to my store.

Deborah Wilde Books
Canada
11 months using the app
February 28, 2024

An app where not only everything works as intended, but they have a great customer support in case of any issues! Lilach not only helped me, but did the code modifications himself (fast!) and explained what he changed

can only recommend

Seluni
Estonia
17 days using the app