Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

November 2, 2023

Great, simple and great support from Loox themselves. Would definitely reccomend

Birdesc
Canada
About 1 month using the app
October 29, 2023

Most of the features are fine, but the page display is unstable. Moreover, the communication method is also less efficient, and I hope it can be improved in this regard.

Whimsicaloasis
United States
About 2 months using the app
January 17, 2024

easy and fast setup!!

Serene Home Co.
United States
10 minutes using the app
April 25, 2024

good

SERA LIN
Israel
12 minutes using the app
Edited November 16, 2023

As always the team is great, you get detailed answers to your questions and they are quick to respond - Thanks Lilach

Once again today the support team was super reactive

Big Boutique
France
Over 2 years using the app
July 25, 2023

Customer service was great, answered fast, they even custom codes by store because I wanted something a specific way. Amazing.

PosturBuddy
Canada
3 months using the app
May 26, 2023

This app is perfect & the customer service is even better. I had a few issues with my theme (not their fault) and Aya stepped and solved all my issues quickly and effectively. Great experience. Thank you Aya!!! ‍♀️

Fairy Fusions
United States
About 1 year using the app
December 18, 2023

Amazing,

Anaqah Muse
United Arab Emirates
9 days using the app
March 27, 2024

Muy bien

VIOLETMOON
Spain
About 21 hours using the app
May 23, 2023

Have just started using it. Looks nice and easy to use. Dont have the results yet but i think it will be positive

Aikiu
Lithuania
9 months using the app