Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,666)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited August 28, 2024

Toller Kundensupport!

Lemariu
Germany
2 months using the app
April 13, 2024

Loox is a extremely necessary app when you are building your e-commerce store

WeshShishas™
Spain
19 days using the app
Edited May 22, 2024

Amazing just looking like a waow great for importing

Uchvi
United States
7 months using the app
November 29, 2023

Delete it sooner the better. if you grow the price will be extremly high, if you earn $1 per order, you see you reach 300 orders it will charge you at least $35 per month. which means 10% net profit this APP will take from you, crazing. and there is no way you could export the images if you want to unistall.

propinkup
United Kingdom
4 months using the app
Loox replied December 1, 2023

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

​We are confident that the app will pay itself back in full by increasing conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect.

​You can export the reviews collected for your store, including the photos, directly from the app or through our support team.

​I have reached out to you privately through our support team in order to help you get those reviews, and I'll be happy to help solve any further issues you may have :)

Edited March 27, 2024

The support team - Aya and Jemuel - were quick to respond and very helpful in providing me with a solution. Thanks guys!

Petzzie
Germany
2 months using the app
January 30, 2024

it works great by just helping me find reviews.

LoveFlare
United States
2 months using the app
March 10, 2024

Worked well, just too expensive for me right now.

dreemwell
South Africa
12 days using the app
Loox replied March 11, 2024

Hey,
Sara from the Loox team here.

Thank you for your review!

I've reached out to you privately via email about this, and look forward to continuing the conversation there :)

March 6, 2024

Very quick respons a big thank to support@loox.io who was very helpful

OIBEST
France
About 1 month using the app
April 17, 2024

Best Reviews for your Website highly recommended!

FormulaPad
United States
6 days using the app
June 14, 2024

ok

Linkupnex
France
4 months using the app