Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,015)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

September 7, 2024

very easy interface, within minutes u can install the app and connect to your shopify store.

Chillkart
India
10 days using the app
September 16, 2024

Loox Good (original right?) - But yes, the app is good. Now let me go.

Minimasu
United States
14 days using the app
October 16, 2024

Super easy to use and work out

Sunny Nights
Australia
27 days using the app
July 13, 2024

Loox has been a game-changer for our business at PrintMine.in! This app has made collecting and displaying customer reviews on our website incredibly easy and effective.

The user-friendly interface allows us to gather authentic customer feedback seamlessly. The photo review feature adds a visual element that builds trust and credibility with our potential customers. The customizable review widgets fit perfectly with our website design, showcasing reviews in a professional and appealing way.

Since integrating Loox, we've noticed a significant increase in customer engagement and conversions. The automated review requests have streamlined our process, ensuring we capture feedback without any manual effort.

Overall, Loox has enhanced our online presence and helped us build a strong reputation. Highly recommend this app to any eCommerce business looking to leverage customer reviews for growth!

PrintMine.in
India
2 months using the app
October 22, 2024

Great app, very happy!

THE WOODEN POSTCARD COMPANY
United Kingdom
5 months using the app
Edited August 3, 2024

easy set up, great customer service with fast response rate, and their upsell program is great! It's automated and really helps generate a ton of revenue. My customers have spent an extra $1000 in my shop this week thanks to loox. And I just installed this app a week ago. The reviews are coming in twice as fast too. I highly reccomend Loox!

Megan’s Miracle
United States
26 days using the app
August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

October 21, 2024

Great support from Jodel and a great app which works nicely.

SAINT À VOIR - a sight to behold
United Kingdom
24 days using the app
November 8, 2024

Molto utile per attivare e invogliare i clienti

Farmacia Biagi Shop
Italy
25 days using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.