Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,877)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

Edited February 6, 2025

perfect. I set automatic collected reviews 15 days after from my customers. This app helps me a lot. Like it

Magicshine Lighting
China
4 months using the app
December 10, 2024

I logged in by mistake and I want my money back.

Mallei’s Finds
Israel
26 days using the app
Loox replied December 11, 2024

Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

I've reached out to you ...

March 1, 2025

te amo loox reviews

La Pulga
Chile
9 months using the app
December 21, 2024

So easy to use, seamlessly integrates with my platform I love loox!

Briony Benjamin
Australia
6 days using the app
February 23, 2025

love it

Lion Tech
France
7 months using the app
December 22, 2024

easy to use
very helpful

little goods
Israel
5 months using the app
February 19, 2025

Very helpful support

The Primal
Canada
3 months using the app
January 9, 2025

Changed from Judge.me to LOOX because the poor customer service from Judge.me. Glad I made the switch, this is so mutch better!

Noelou
Belgium
2 days using the app
Edited December 13, 2024

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

SAM Outfitters
Canada
About 1 month using the app
Loox replied December 12, 2024

Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via ...

February 7, 2025

great tool

Divine
Germany
2 months using the app