Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,021)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

October 1, 2024

Great features!

Kaiola
Portugal
About 3 years using the app
August 2, 2024

I recently encountered an issue with a deprecated API warning on my website and reached out to Loox support. Sara was incredibly responsive and helpful, keeping me informed throughout the process. Thanks to her and the development team, the issue was quickly resolved.

Thank you, Sara, for your excellent support and the 30-day free trial offer. I highly recommend Loox for their outstanding customer service.

L&C Avenue
France
29 days using the app
September 15, 2024

it good so far, am still learning some features

Truend beauty
South Africa
9 days using the app
October 30, 2024

Jodel is incredible - super helpful and efficient!

35mm Co.
Australia
About 2 years using the app
September 27, 2024

Super easy to set up and get started!!

369 Crystals
United States
18 days using the app
November 5, 2024

i had touble at first buts it definitnly a 10/10

shoperly
Canada
7 months using the app
August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app
August 1, 2024

Simple enough to get it up and running quickly. Haven't had any trouble yet and it's already generating extra revenue for our shop.

Lucy Lennox Shop
United States
23 days using the app
November 8, 2024

Customer service was excellent !
Especially with Jemuel's help :)
100% recommanded.

eveillo
France
9 days using the app
October 25, 2024

“I am incredibly grateful to Jodel from the Loox support team. I was dealing with a major issue that caused me immense stress and affected my mental well-being, as my project came to a halt. Jodel’s exceptional patience, kindness, and dedication in addressing my problem truly made all the difference. He took the time to listen and understand every detail of my situation and guided me through every step with genuine care. Thanks to Jodel, my issue was resolved smoothly, and I can finally focus on my business again. Loox is fortunate to have someone as committed as Jodel on their team. Thank you from the bottom of my heart!”

Yaya Mall
United Kingdom
About 9 hours using the app