Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,827)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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Does what I need it to do.
I've only had the app installed for a couple of weeks and so far I really love it. It's beautiful and makes my website look amazing and professional.
This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.
I would like to express my great satisfaction with the technical support I received from Loox’s customer service. A special thank you to Sara, Technical Support Engineer, for her valuable help, professionalism, and responsiveness. She resolved my issue quickly and with great care. Excellent service, thank you again!
I logged in by mistake and I want my money back.
Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.
I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!
Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!
It's amazing, really! Arielle, one of the staff members is really awesome and helpful.
So easy to use, seamlessly integrates with my platform I love loox!
Great layout and easy to use. Chester is insanely quick to provide great customer service.