Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited February 11, 2019

I love it, lsjsdlfjksdfjlsdjfksdjlfjsdjflksdjfjsdlffffdddddddddddddddffffffffffdfdfdfdfdfdfdfdfdfdfdfdfdfdfdf

aleader
United States
Almost 3 years using the app
April 5, 2021

I don't normally write reviews but I felt compelled to write this review and call out Josh the Loox customer service representative I had the pleasure of working with. It took multiple calls to figure out the issue and Josh was so helpful and was invested in getting our ratings/reviews to appear on our Google Shopping page. In the end, it wasn't a Loox issue, and yet Josh continued to follow up to make sure the issue was resolved. GREAT CUSTOMER SUPPORT! Thanks again Josh!

Tubby Todd Bath Co.
United States
Almost 3 years using the app
July 18, 2021

J'adore cette application. Elle me permet d'obtenir des avis pour ma boutique et de connaitre les produits qui plaisent à mes clients

Trendy Boutic
France
Almost 3 years using the app
Edited November 16, 2022

Thank you Channelle for your help today. We changed the name of a product and needed this updating in the reviews section. Reached out to Loox support and it was updated automatically within hours!! Amazing app, fab support and great functionality...

GoDoggyUK
United Kingdom
Almost 3 years using the app
August 3, 2022

Application vraiment parfaite pour recevoir des commentaires sur votre boutique. Permet aux clients de laisser leurs commentaires et favorise les ventes.

Animoment
France
Almost 3 years using the app
August 18, 2019

A good, easy to use, review app that encourages customer participation and helps to convert sales. We love the photo review part of this.

Liberty Charms
United Kingdom
Almost 3 years using the app
October 24, 2017

Great social proof app, highly recommend it

Ohmy Robe
United States
Almost 3 years using the app
Edited January 28, 2021

I think this app is mazing and it really helps customers leave reviews. Easy to use, effective and an attractive addition to our site.

Elderberry Elixir
United States
Almost 3 years using the app
November 15, 2019

This is a wonderful app I have been use. I love the review with photos. My customer love to see what it looks like in real person.

Shekinishop
China
Almost 3 years using the app
March 26, 2024

gute App um Revies zu erhalten

Chillax Europe (Chairos AG, Schweiz)
Switzerland
About 2 months using the app