Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

April 6, 2024

Awesome App

GroCentral
United States
10 days using the app
February 23, 2022

I just started using this app. It sends out automatic requests for reviews or allows me to manually request reviews. It also added a review section to every product page. Loox allows for photo customer review even at its most basic level which didn't seem to be an option with the other apps that I considered. It would be great if customers could submit more than one photo. Maybe this is available in upgraded subscription levels? I'm still learning about Loox but so far I'm off to a good start.

COVRproducts
United States
Over 1 year using the app
March 24, 2021

I've really enjoyed the app. The communication with the support team is quick and efficient, so that's a bonus. I like how user friendly the app not just for us but for our customers as well. I look forward to trying out more features in the future.

GOLDEN STORIES ACCESSORY BOX
United States
Over 1 year using the app
May 24, 2021

Easy to install and looks great on our site. Definitely worth a try if you're going for an appealing review option to entice customers.

Gaia Natural Home
United States
Over 1 year using the app
May 14, 2021

Significantly improve the reliability of my store. Great app. It worth every single cents that I have paid.

PAWSS
United States
Over 1 year using the app
June 11, 2021

Best Application for Reviews. Great customer support. 5-Stars!! Recommendable!! Wish you all the best

BeMyNeon - Handwerk aus Südtirol
Italy
Over 1 year using the app
March 9, 2022

Me gusta esta aplicacion, como se muestra en la pagina web que manejo y la facilidad de otorgar automaticamente descuentos a los clientes

Lunacarmin
Mexico
Over 1 year using the app
Edited April 11, 2022

Killer support! Jemuel jumped in and helped us implement Loox perfectly into the site within hours of my request. I was surprised how fast he was able to fix the cosmetic issues with Loox. I can't recommend Loox strongly enough to Shopify merchants.

Fillory Yarn
United States
Over 1 year using the app
September 23, 2021

Seriously easy to use and most importantly it wont slow down your website. I love the fact that it can show pop up of the reviews

BRADO
Malaysia
Over 1 year using the app
May 26, 2021

I have just started to use this app and so far so good. I needed some help to add the codes to my Shopify Theme. Loox support team was very helpful and they installed the codes for me very quickly.

PUPPERZ
Australia
Over 1 year using the app