Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,064)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

May 21, 2020

really easy to install great services. I'll recommended this page 100% I can't
wait for my customer to start leaving me reviews.

Trend Rich
United States
Over 1 year using the app
January 7, 2021

so far so good, easy set up and just need to wait for the review to roll in! Fingers crossed for plenty of 5 star reviews.

ShopToFit
United Kingdom
Over 1 year using the app
March 14, 2020

Great to give potential customers confidence in my store. The best tool on the market in my opinion.

Dollar$Matter
Canada
Over 1 year using the app
January 18, 2022

This app is simple to use and works great for my store. No major complaints from me. My customers also love the discount for pictures.

Stylish Diva Boutique
United States
Over 1 year using the app
March 15, 2023

Application très intuitive et fonctionnelle. Super service client !
Merci à Aya pour son aide pour la compréhension de l'option Upsell.

Magnifaïk
France
Over 1 year using the app
March 14, 2023

It works, but is a Very basic app for the expensive price they charge, I would recommend other similar apps, that have a more reasonable price.

Bendita
Chile
Over 1 year using the app
Loox replied March 14, 2023

Hey,

Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

Our research shows that visual reviews convert visitors into buyers significantly more than text-only reviews. In fact, Photo reviews can actually convert up to 91% more than textual ones.

I've reached out to you privately through our support so that we continue the conversation through email :)

September 9, 2022

Loox is a great app so far. Much better than the Shopify native Product Reviews app. And the customer support staff were super helpful and friendly and able to assist me in completely removing the Shopify Product Reviews app when there were code snippets left behind.

Unwaffle
United States
Over 1 year using the app
May 23, 2022

App you need to have on your store, will increase your conversion rate. Support from Jodel was fantastic.

Elitex Training
Spain
Over 1 year using the app
March 21, 2023

Great experience with the app and Sapir in the customer service team who helped me integrate with my theme. Super streamlined and happy with the service.

Tone Untold
Australia
Over 1 year using the app
July 22, 2021

Very helpful, thanks I had an issue with getting my reviews badge to show correctly. Abby helped me.

BOT CARZ
United Kingdom
Over 1 year using the app