Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,064)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

May 4, 2023

Best review app around. Highly recommend you install this app on your shopify store ASAP for the best experience possible.

VANGE
United States
Over 1 year using the app
September 18, 2020

i use this app to help me do shipify store , and it is very simple to use , very recommend to use it .

sport-zilla
Japan
Over 1 year using the app
Edited March 31, 2020

I use this app to help me find reviews online and it works wonders! I recommend people to use it! Don't second guess it! You are welcome.

ANASYEL Lifestyle
Canada
Over 1 year using the app
January 27, 2021

Best Review app I have used. The only thing I'd say is... (and i know this may defeat the point) I would like to have the option to provide a discount for a 4+ star review even if the customers hasn't posted a photo. Reason being, poeple do everything on the go now so they might want to leave a quick review whilst on the train for example but not in a postion to take a photo, then later forget. If im being blind and this feature is available please let me know. Thanks

Moodlondon
United Kingdom
Over 1 year using the app
Loox replied January 27, 2021

Hey,
Amit K. from the Loox team here :)

We currently support incentivizing photo reviews only (as our studies show that photo reviews turn visitors into sales substantially more than text-only reviews). However, we offer customers the option to leave a textual review and receive a reminder to add a photo to their review 3 days later.

This allows customers to submit a review on-the-go, add a photo whenever they're ready, and receive the discount offered.

This feature can be set from within your Loox settings. If you need any assistance or have any additional questions, feel free to reach out to our support team - we're always happy to help!

November 15, 2022

We love Loox so much, this app helped us connect with our customers and get more conversions as potential customers love reading about others' reviews before purchasing. Also when we had a query, Jodel in customer support team responded to us so quickly and helped us solve the problem straight away, super efficient and helpful! Thank you Jodel!

Greenberry Kids
United Kingdom
Over 1 year using the app
October 25, 2021

i am not satisfied with this app, after a week, I can't upload my reviews, I have found support for several days, usually, I am replied the next day, they can't fix my problems, i am really exhausted and tired, so i decide to remove it although it has a lot of good features.

ikkoaudio
China
Over 1 year using the app
Loox replied October 26, 2021

Hey,
Josh from the Loox team here :)

I'm sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve your issues.

I have reached out to you privately to continue this conversation.

Please look out for an email from our Support team.

October 13, 2022

Huge fan. So slick and affordable. I would really recommend it to other shopify users who are looking for an attractive way to show off user generated pictures/reviews.

Blanktech Blanket
United States
Over 1 year using the app
February 15, 2020

freaking love the app. very strong app. highly reccommend this app. help prove the quality of my products

The Good Ole Outdoors
United States
Over 1 year using the app
November 16, 2022

good to use good to use good to use good to use good to use good to use good to use good to use good to use

Trend Depot PH
Philippines
Over 1 year using the app
Edited June 10, 2024

good

Super RC Wonder
Hong Kong SAR
About 2 months using the app