Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

February 22, 2017

Love the app and it has definitely increased the conversion of customers from window shopper to actual sales since we started using it. I spent some time trying to find the best app with the most bang for your buck and finally settled on Loox for the low cost of entry. We've made the money back that we've invested in Loox many fold over. If you don't have the ability for customers to leave reviews on your site you're just throwing away valuable sales channels. Every time we get a review it's incredibly easy to repost on our main FB page. There's nothing easier than allowing your happy customers to do your selling for you. I wish I would have done this sooooo long ago...Worth every penny!

Zephyr Vapor
United States
Over 4 years using the app
May 21, 2019

Very good application. It is part of the applications to have if you want to develop your business.
Install it with your eyes closed!

Lovely bouledogue
France
Over 4 years using the app
March 4, 2021

My reviews look great and the app is really easy to use! The developer was also really responsive when I needed help. Thanks!!

Bewilderness
United States
Over 4 years using the app
Edited July 11, 2024

Very great service from Liz, great support and very quick answers! Thanks Liz for your help on our product reviews :-)

Popee
France
Over 4 years using the app
January 9, 2024

Heel fijn, Ik zal graag ook een goede korting willen ontvangen omdat dit mij echt waardevolle informatie oplevert.

Vivaim
Netherlands
About 2 months using the app
July 25, 2022

This is a great app to add to your store. I love being able to collect customer product photos with their reviews. Loox customer service is always on point! Their response times are incredibly fast and Rain was great to work with. A simple issue that took me hours trying to figure out, Rain fixed in minutes. Thank you!!

VividEditions
United States
Over 4 years using the app
October 18, 2023

156549845

HOUSEWARE
United Kingdom
3 months using the app
August 23, 2019

Thank you for creating such an awesome app. It allows my customers to easily leave reviews. Thank you!

MomoGo Baby
United States
Over 4 years using the app
Edited July 19, 2020

I love Loox! It is helping my business because customers rely on these reviews. It integrates with lots of other programs I am already using including Klaviyo email, Instant+ search, and more

DroneCosmo
United States
Over 4 years using the app
November 29, 2023

simple d'utilisation

Ma boutique
France
6 days using the app