Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited May 15, 2024

ottima app per raccogliere recensioni, anche con foto dei clienti. Servizio di assistenza eccellente. Aya è stata veloce e gentilissima nel fornirmi assistenza

Shopbagno.it
Italy
Over 4 years using the app
May 26, 2021

This is one of the best apps I have ever purchased in the Shopify App store. It adds tremendous value, is easy to use, and looks great. I am also impressed by the updates they seem to do periodically.

Blackwell's Wines & Spirits
United States
Over 4 years using the app
Edited December 12, 2023

Amazing app, drives a ton of conversions through the interactions perspective customers have with the photo reviews and helping to drive second and third orders with the discounts given as incentives to post a photo review. We are also using the photo reviews for marketing purposes so all in all tons of value from this app for a very reasonable price. Highly recommend. Great customer service as well. Had trouble getting ratings shown in collections and they got it done in under 24 hours.

SHARP Knife Shop
Canada
Over 4 years using the app
Edited March 12, 2024

I've been a long time user of Loox, but recently updated some of the new features on my store. Ken was extremely helpful, and helped with integrating these features quickly and smoothly.

Solo Equine
Canada
Over 4 years using the app
March 23, 2022

Have been using it for years, love it. But bit costly. I have used this both on my Shoes shop. Love it

Stunor
United States
Over 4 years using the app
November 7, 2023

LOVEEEE ittttt

TrendyPaws
United States
3 months using the app
November 5, 2020

I used this app to help build credibility around my products by being able to add real reviews from real Users. Loox is so easy to use and you can customize it to your liking. Highly recommend!

Nexoros
United States
Over 4 years using the app
June 23, 2021

These guys have the best and fastest customer support of ANY of the Shopify apps I have EVER used, and they fix the problems every time!! Good work guys- you set a wonderful example for us all :)

OM Planet
New Zealand
Over 4 years using the app
February 16, 2020

Best review app for Shopify! I really like and recommend it. Also awesome for list building for email marketing.

ionetics
Germany
Over 4 years using the app
February 26, 2021

I think Loox Product Reviews App is one of the best shopify app for reviews for your store. I been using it for years now. The support team is just awesome!

MoodyCase
Canada
Over 4 years using the app