Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

July 22, 2021

THE BEST SUPPORT AND APP NEVER SEEN.
We think it ir the must you have for selling around the world. I suggest to ask to the support in case of help.

Tabbid Market®
Italy
Over 3 years using the app
February 8, 2020

Excellent app! Surelly, it helps a lot to increase trust and sales! I definetly recomend it for everybody!

Santo Stilo
Brazil
Over 3 years using the app
July 30, 2020

The app works smoothly and is really helping us in collecting reviews and social proof from our happy clients. Well done

The Grillers Colombia
Colombia
Over 3 years using the app
September 27, 2022

Yishai, Chester and Josh helped me a lot with setting up the Google Shopping Reviews integration. Thank them.

Mamma Mia Covers
United States
Over 3 years using the app
February 27, 2021

I really like Loox customer service. Mara was so helpful fixing my problem so fast and replied all my question promptly. Keep up your great work!

Aurora Skin Glow
United States
Over 3 years using the app
Edited October 29, 2023

Chester was awesome in resolving questions and issues on settings. Picture reviews have been a huge boost to our business.

PeaseDoors.com
United States
Over 3 years using the app
Edited September 21, 2022

This is so easy to use. I have been using it for 3.5 years. Easy set up too... I am very happy- thank you so much! I had one little snag that I could not figure out and Channelle helped me- on a weekend! She was so fast and efficient! (I am loving all of the new features too!) I've also received assistance from Joh with the new referral program and upsell. Loox has so many new features, all in one product. Thank you Loox!

Nature Reflections
United States
Over 3 years using the app
Edited August 30, 2023

Very nice app for reviews. Their customer care is very nice especially Channelle who was very helpful for my last ticket :)

Ziggy
France
Over 3 years using the app
October 16, 2020

Love it! My customers always share their photos on social media, now we can have them in our webpage!

Love Lust
Chile
Over 3 years using the app
Edited August 25, 2021

Loox can work seamlessly with my themes perfectly. And their customer service is top: very prompt reply and professional solutions. I'm impressed by the support team's work (from David specifically Awesome!)

Arison Lashes
United Kingdom
Over 3 years using the app