Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.

November 27, 2021

Loox is the best application in its category. It's really cool and has amazing features that help build trust, get customer photos and videos, and even a new referral program. The support team is amazing and responds very quickly and kindly to all questions. I recommend loox to any store that wants to have the best tool for capturing reviews in Shopify.

Page One
Chile
Almost 4 years using the app
Edited July 28, 2021

Great app for our business! We have been using it for several years now and have had no issues. Recommended.

Handful 2
United States
Almost 4 years using the app
May 30, 2022

Very good application, I have been using it for a few years and I am very satisfied, it also allows me to import and select comments from aliexpress very easily. In addition, the customer service is super fast and very friendly. I recommend it

Sali Bazar
Spain
Over 3 years using the app
July 18, 2020

Good app. I love it too much :) It helps our sale performance

Welter Atelier-EU/US
United States
Over 3 years using the app
Edited January 14, 2017

An excellent review app that's easy to use. Customer support during setup was fantastic! They went out of their way to help us figure out how to import our old reviews from outside of Shopify, clearly answered all our our (endless) questions about installation and functionality, and I've noticed that many of the extra customization features that I had initially requested have been implemented into the app in the past three months since we've been started using it.

We selected Loox primarily for the consolidated review page feature. It looks great and works well, integrating with our Minimalist theme with very little additional customization.

Highly recommended.

Poemaclothing
United States
Over 3 years using the app
June 24, 2020

This app is incredible. it really makes things interactive between us and our customers. real reviews by real people.

YoSola Boutique
United States
Over 3 years using the app
October 3, 2022

This app is amazing! It allows me to meet customers where they are in the review process and connect w/ them on a deeper level than other platforms

Bearfoot
United States
Over 3 years using the app
Edited November 17, 2022

Had some issues with the visibility of the review ratings. Laurence from Loox very promptly solved it for me in just 5 minutes. As usual quick and efficient help from them.

Sunnystep - The Most Comfortable Walking Shoes
Singapore
Over 3 years using the app
November 20, 2020

Tha loox io is perfect for our tattoos shop. Easy to use, easy to set-up and with a cool smooth flow.

🔥 Jagua tatuaje temporare 🔥
Romania
Over 3 years using the app
September 17, 2023

tres bien

pratiquecuisine
France
22 days using the app