Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited July 5, 2024

Thank you for the assistance to solve our concerns. They support emailed back and solved the all the issues.

Rejuva Fresh
United States
About 3 years using the app
Loox replied January 23, 2022

Hey,
Josh from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I can see that our team was able to assist you with your initial request, but I will reach out privately to address any further concerns.

March 9, 2019

Did not find any problem yet. We use the free version. It works fine for us. Thank you very much!!!!

MACloth
United States
About 3 years using the app
June 24, 2021

Really cool and practical : the options are way beyond what I personally expected when I downloaded the app!

Atelier Richelieu
Belgium
About 3 years using the app
April 9, 2021

The team behind Loox is simply awesome. I can´t thank them enough. The app itself is working great, we are having lots of fun setting it up and seeing how many clients actually send over their photo reviews!

LEDVANCE Shop
Germany
About 3 years using the app
February 22, 2021

I like this app. it helps with thes sales! i want to use it every day. Also it help convert really good.

It is what it is
Netherlands
About 3 years using the app
May 2, 2023

Fast customer support and very helpful!!!
I wish there was an option to generate automated promo codes for text reviews (instead of only photo reviews) But still highly recommend!

Jupe NYC
United States
About 3 years using the app
April 18, 2022

We have been using Loox for over 3 years and so far it seems the best app for reviews. Not just for its functionality, but also for the amazing support team they have. A special thanks to Jodel!

Diamond Skin Pro
United Kingdom
About 3 years using the app
November 17, 2023

Très facile d'utiliation

Ma boutique
France
About 2 months using the app
March 29, 2020

Muito bom, supriu todas as minhas necessidades. Melhor app que tenho atualmente junto com o Whatsapp 2.0. Ajuda bastante nas conversões e no pós-venda ! Super recomendo !

Almanaque WS
Brazil
About 3 years using the app
June 2, 2020

Good app, I get along with the basic plan very well, hope they have automatic collect review function because every time I import a new item, I have to do it manually.

Pink Panda
United States
About 3 years using the app