Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

January 3, 2023

SUPER, hat es gut geklappt, schneller als ich dachte!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

TheBatterfly4U
Germany
About 3 years using the app
June 5, 2021

It is way better than I thought it was going to be... Waaaaayyyyyyy better!!! I am pleasantly surprised by how well it is working and the ease of use.

Cravings Gourmet Popcorn
United States
About 3 years using the app
April 22, 2020

It’s has been working great helping to get product reviews which has resulted in more sales and even more product reviews. Has more than paid for itself. Definitely a keeper!

Shore And More
United States
About 3 years using the app
November 22, 2023

très bon outil

Sympatools
Canada
About 2 months using the app
February 19, 2023

Really happy with Loox and especially their customer support. Whenever I had an enquiry or needed help with the integration and customization of the app, their team has been super supportive.
I highly recommend them!

WiFicandy
Ireland
About 3 years using the app
February 17, 2024

pas tres facile a l'utilisation. Importer des avis est une vrais gagure. Je ne suis pas du tout enthousiaste avec cette application.

ShopSmartSelect55
United States
4 days using the app
Loox replied February 19, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience. I'd be happy to help you with what you're experiencing.

I’ve reached out to you privately through our support to make sure we get this resolved.

In any case, our support team is available 24/7 and always happy to help!

September 26, 2019

Good apps! Drive more sale. Love the popup! Wish you could give more credit a month for users :D 500 is so small!

Miracle Rainbow
Vietnam
About 3 years using the app
April 21, 2023

Loox is really helpful for small and growing business. It helped us understand customer preferences.

St. D’vencé
India
About 3 years using the app
January 13, 2022

Probably the best review app, has even better customer service. Shoutout to Dor who has been helping us with all queries since we started using loox.

Mesmerize India
India
About 3 years using the app
August 17, 2023

Very fast support....................Good Job........................
Thank you

Best regards
Ralph

HH-100.com
Germany
About 3 years using the app