Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,035)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

Edited November 28, 2020

Super happy with this app! The loox team basically imported my apps for me literally within a few moment! I also had a problem with a troll and Dor helped me with that within a few mins of my initial correspondence!

Vesta London Beauty
United Kingdom
Over 2 years using the app
February 7, 2022

It's a great app for social-proof and to generate UGC content,,, it has certainly helped our store grow.

Skin Matters
Mexico
Over 2 years using the app
July 25, 2021

Delivering great results for our business and improving customer engagement. Collecting customer data is vital for consumer confidence and this app delivers.

Elyptol USA
United States
Over 2 years using the app
December 10, 2021

Very good and helpful app, easy to setup and very comfortable and clear for customers to provide review. Will definitely increase your review rate conversions

Vefsjoppan
Iceland
Over 2 years using the app
Edited May 14, 2022

I was really amazed at the level of service I received and the willingness to work around my issue. Thank you, David, for providing the best stress-free solution!

Marelli Exclusive
United States
Over 2 years using the app
Edited December 20, 2021

I enjoyed how easy it was to install the LOOX App and the well done informational video for easy setup instructions. I look forward to seeing the reviews come in.

Pure Rosy
United States
Over 2 years using the app
January 3, 2023

Highly Recommended! Cool features! Easy to use. Clean layouts. Customers can leave video and pics reviews. There's also customer referrals and now they have upsell. They're always adding new features, so you don't have to install too many apps. I hope they give an option to add more than 1 product for upsell. So in case that product is sold out, it will automatically show another product. Or show different products randomly for upsell. It's just a feedback. I know Upsell is a new feature.

Kroll By Mom
Singapore
Over 2 years using the app
August 6, 2021

Love the intuitive setup + onboarding process and its integrations w/ other apps/functions! A must have for e-commerce!

hellocarepod
South Korea
Over 2 years using the app
June 10, 2021

Nice Support and works well for us. Thanks :) fixed a problem at night via email. now the site looks nicer

JackVape
Germany
Over 2 years using the app
January 29, 2021

All I can say is that Loox is a game changer and a must have for any store! Being able to have social proof and the ability to offer coupons for customers to submit photos is key! Here's a hint..... the fastest way to get the initial reviews and especially those most important photos is to offer them a discount coupon that is impressive. Don't mess around with 15-20% coupons but offer them something like 35% Most won't turn that down, and you can then lower it once you have some social proof, which is priceless!

MacAttackGear
United States
Over 2 years using the app