Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited December 20, 2021

I enjoyed how easy it was to install the LOOX App and the well done informational video for easy setup instructions. I look forward to seeing the reviews come in.

Pure Rosy
United States
Over 2 years using the app
January 3, 2023

Highly Recommended! Cool features! Easy to use. Clean layouts. Customers can leave video and pics reviews. There's also customer referrals and now they have upsell. They're always adding new features, so you don't have to install too many apps. I hope they give an option to add more than 1 product for upsell. So in case that product is sold out, it will automatically show another product. Or show different products randomly for upsell. It's just a feedback. I know Upsell is a new feature.

Kroll By Mom
Singapore
Over 2 years using the app
August 6, 2021

Love the intuitive setup + onboarding process and its integrations w/ other apps/functions! A must have for e-commerce!

hellocarepod
South Korea
Over 2 years using the app
September 7, 2023

Great

Forever Imprint Jewellery
United Arab Emirates
Over 2 years using the app
June 10, 2021

Nice Support and works well for us. Thanks :) fixed a problem at night via email. now the site looks nicer

JackVape
Germany
Over 2 years using the app
January 29, 2021

All I can say is that Loox is a game changer and a must have for any store! Being able to have social proof and the ability to offer coupons for customers to submit photos is key! Here's a hint..... the fastest way to get the initial reviews and especially those most important photos is to offer them a discount coupon that is impressive. Don't mess around with 15-20% coupons but offer them something like 35% Most won't turn that down, and you can then lower it once you have some social proof, which is priceless!

MacAttackGear
United States
Over 2 years using the app
Edited October 15, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

BAMMAX
China
Over 2 years using the app
January 21, 2023

We are quite pleased with the help Tamarry provided for us. In addition to being extremely helpful, the response was also prompt.

Sunglass Guarantee
United States
Over 2 years using the app
March 8, 2021

Simply Amazing. It's a life saver!! Highly recommend. It definitely helped me boost my sales. Get it

Flip Cart
United States
Over 2 years using the app
Edited December 3, 2021

Very good app, I would definitely recommend this to anyone who is in the ecommerce business Team Y-NOT It helped us boost our sales but also tells us what product people like or what products need a better quality control.

Y-NOT
Netherlands
Over 2 years using the app