Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,028)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

September 29, 2021

Great and fast technical support. Like all applications, at the beginning you have to ask for help from support since you need adaptations with your theme, do not be scared, contact them and in a matter of hours you have it solved. In prestashop you could be waiting for the app technician for 2 weeks without answers. As for opinions, I've been in use for a few days but it's going great and it's optimized so that the web is just as fluid as when you don't have the app. Very good job, I could only ask that the essential and basic options be merged since a freelancer is a bit expensive to pay more than 10 euros per month, otherwise, fantastic work, thanks Loox.

Cosmetica Fina y Natural
Spain
About 2 years using the app
August 27, 2021

Sehr übersichtlich und Bedienerfreundlich, da kann man eigentlich nichts mehr verbessern. Wir sind sehr zufrieden.

Küchenkompane
Germany
About 2 years using the app
January 15, 2024

Se ve muy buena!

Upbeat Innovations
Mexico
About 1 month using the app
March 3, 2019

I've just started using Loox and i already love it! Its so simple to set up and integrate into my store, i don't know why it took me so long to do this! If you're on the fence just install it for the two week trial. I know once i get reviews from my customers which are showing up on my store that this is going to be the deciding factor on whether they buy or not. Thankyou!

Eternal Light Trading
United States
About 2 years using the app
September 7, 2023

I would like to express my gratitude to Ilan, Technical Support Engineer, for his exceptional assistance in resolving issues on our website. His expertise and dedication are truly commendable. Thank you, Ilan, for your invaluable support!

Body & Earth Inc
Hong Kong SAR
About 2 years using the app
November 19, 2021

It's amazing how much better this review app is than any other we tried! We struggled to get reviews on the site even though we got messages, emails, etc thanking us for our excellent products. We connected Loox and BAM! Now we have lots of reviews for nearly all of our products, more coming in daily! Amazing! It's probably due to the follow-up methods it employs. Whatever works man. We couldn't be happier!

Ambaya Gold Health Products
United States
About 2 years using the app
March 13, 2024

hi

PostureVida
United States
17 days using the app
Edited November 20, 2023

Updated review:

Sooooo after using LOOX for a few months I got sold on Okendo and it was a terrible decision. Getting reviews on the Okendo platform was a nightmare. I think we had 5 reviews over a 90 period while testing Okendo. I switched back to LOOX and we're getting 2-3 reviews per day plus the tool is sooooo easy to use. The CX team can help with adding the rating widgets to pages that need some coding and they reply insanely fast. The price is also right. I LOVE LOOX and would recommend it to any early-stage ecomm founders and teams.

STILL LOVE LOOX!

Kuppy
United States
About 2 years using the app
December 19, 2023

Excelente herramienta de lujo!

VISAGE
Colombia
About 1 month using the app
October 15, 2020

Love the app. Definitely has helped drive sales and the support team are amazing. Fixed my issue instantly on my website.

AYERS & CO.
Australia
About 2 years using the app