Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

December 27, 2020

Loox is excellent. Install wizard setup everything. We have seen exponential growth in our reviews.

Bonfire Coffee
United States
Over 2 years using the app
April 26, 2021

so far so good, but it is quite pricey in my opinion, especially when your order quantity getting larger.

Pyopp
Indonesia
Over 2 years using the app
February 5, 2023

Channelle was lovely and resolved my issue FAST! Great customer service. Happy with my experience with Loox

Tinye Swimwear
United States
Over 2 years using the app
April 14, 2020

I used this app launching the store and it helped generate a sale before I launched the marketing on facebook. Great app.

Kin Willing
United States
Over 2 years using the app
Edited November 25, 2022

Support: Extremely fast as usual. Thanks to Aya for the support! I recommend this app, it works great.

Pink Ant SL
Spain
Over 2 years using the app
Edited November 28, 2020

Super happy with this app! The loox team basically imported my apps for me literally within a few moment! I also had a problem with a troll and Dor helped me with that within a few mins of my initial correspondence!

Vesta London Beauty
United Kingdom
Over 2 years using the app
February 7, 2022

It's a great app for social-proof and to generate UGC content,,, it has certainly helped our store grow.

Skin Matters
Mexico
Over 2 years using the app
July 25, 2021

Delivering great results for our business and improving customer engagement. Collecting customer data is vital for consumer confidence and this app delivers.

Elyptol USA
United States
Over 2 years using the app
December 10, 2021

Very good and helpful app, easy to setup and very comfortable and clear for customers to provide review. Will definitely increase your review rate conversions

Vefsjoppan
Iceland
Over 2 years using the app
Edited May 14, 2022

I was really amazed at the level of service I received and the willingness to work around my issue. Thank you, David, for providing the best stress-free solution!

Marelli Exclusive
United States
Over 2 years using the app