Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

August 25, 2023

LOOX is hands down the best Reviews app out there. We started using LOOX about 3 years ago. The way the reviews display on your website has a lot to do with how effective they are. LOOX has great widgets but the biggest pro is that when a customer clicks on a review on your website, they'll get a really nice popout with the photo on one side and the words on the other side. These are HIGHLY readable and worth their weight in gold.

About a year ago, we moved to BigCommerce upon the encouragement of a marketing agency. (Don't do it. It's like going through the gates of hell.) While we were on BigCom, we had to settle for other review apps. We tried Fera, Judge.me, and Trustpilot. After we finally got back to Shopify and recovered from the BC trauma, the very first app I reinstalled was LOOX. While we were on BC, we only got 62 reviews in 11 months and most of them did not have photos. Our reviews are Back baby! They're coming in at 3 times the frequency and 50% of them have UGC photos on them. For us, the real customer photos are what truly sells our product.

Adding, their customer support is marvelous. Mara, Tamarry, and Jemuel all have gone above and beyond in helping get things perfect. No chat yet but the email is quick and efficient. You don't get lost in a sea of emails or ratings requests. Thank you LOOX!!

Pandere Shoes
United States
Over 2 years using the app
July 6, 2023

Love how it's so easy to set and forget it and watch the reviews come in!
Super fast to implement and easy to use.

Ambitious Kids
United States
Over 2 years using the app
March 23, 2017

Perfect app, easy to use, great tool to promote your store, love it!

Corbico Jewellery
United Kingdom
Over 2 years using the app
March 15, 2022

This app deserves a 5 star. Splendid app to build and grow any shopify store. Keep up the good work guys

Furniture First
India
Over 2 years using the app
March 27, 2021

SO FAR SO GOOD.... TRYING MY 29.99 14 DAY FREE TRIAL.. MUCH EASIER THAN ALIEXPRESS REVIEW IMPORTER.

Gadgets School
United States
Over 2 years using the app
July 26, 2023

Big fan of Loox. The team have always been really supportive at addressing any questions and finding solutions. Would recommend!

Moodi
New Zealand
Over 2 years using the app
December 2, 2023

bien

My Store
France
About 1 month using the app
May 28, 2021

This is very simple yet powerful app. I recommend all the beginner use this app especially selling fashion products

VomosAsia
Malaysia
Over 2 years using the app
January 22, 2024

很方便

Anini Baby*澳洲母嬰精選
Australia
27 days using the app
Edited April 17, 2019

Superbe apppli ! Elle marche très très bien et permet de créer un social proof pour démarrer sa boutique plus sereinement.

FRENCH KIXX
France
Over 2 years using the app