Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

May 30, 2018

top app does what it says .just hope the charges were a little less

Agiftfor Me
Spain
Almost 2 years using the app
Edited March 8, 2021

I used this app to help me see what my customers really like. I like how people can make comments about their purchase experience and the product.

Rincon Cristiano
United States
Almost 2 years using the app
June 16, 2022

me encanta la aplicacion. es muy util y facil de usar !!! gracias a Jemuel, @ Loox por su asistencia me ayudo mucho

Black Crown
Chile
Almost 2 years using the app
January 23, 2018

it's a great app! I recommend it

Quint Essentials Clothing
United States
Almost 2 years using the app
December 20, 2020

I just added this app, and I must say, the service I received has been absolutely amazing! The entire team has been extremely responsive all week including weekends! They had to fix several issues for me and never hesitated! This is the type of service that sets great companies apart from average companies. Great job Loox Team!

LoveSpoon Candles
United States
Almost 2 years using the app
September 24, 2022

Very intuitive and great customer service. My reviews were imported fast and easily. Great tool, 5 stars

Paws Paws Miami
United States
Almost 2 years using the app
Edited August 19, 2021

I really like this app. It's so easy to use. I imported a number of product reviews from my supplier but I wish it can do the same for my Syncee suppliers.

Blue Azuryte
Australia
Almost 2 years using the app
August 21, 2021

Great app, even better customer service. Wholeheartedly recommend to anyone! Had a few issues at first but the team were quick to resolve.

BluLens
United Kingdom
Almost 2 years using the app
July 19, 2018

I have used a BUNCH of review apps, and Loox is by far the absolute BEST. Easy to use, easy to configure, and I love that my customers can add photos to their review!

Evaperated
Canada
Almost 2 years using the app
September 24, 2022

I love getting feedback from my customers and the app allows me to automatically give them a discount for reviewing.

Feravina
Australia
Almost 2 years using the app