Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

September 24, 2022

I love getting feedback from my customers and the app allows me to automatically give them a discount for reviewing.

Feravina
Australia
Almost 2 years using the app
June 26, 2020

Applicazione molto utile, permette la fidelizzazione dei clienti. Chi vede le recensioni si fida di più di Bottega Maestro.

Bottega Maestro
Italy
Almost 2 years using the app
Edited June 3, 2018

Looks good. Easy integration. Had trouble during some issues with setup, they got in touch to explain.

Velvetprints
United Kingdom
Almost 2 years using the app
November 17, 2021

Friendly App, easy to work with. Customer support is really efficient as well. I'd like to be able to send automated discount coupons for customers who provide reviews without photo, I'd like it to be at the discretion of the shop, instead I need to generate those coupons manually which is more work for me. I'm still rating 5-stars because the app is flexible in the sense that allows you to import reviews from other sites which is a huge plus and, again, is very friendly!.

Bonds & Wonders
United States
Almost 2 years using the app
August 11, 2022

it is the best app i have ever used. i recommend it for every shopify store, customer service is nice , price is reasonable

Vivid Light Bars
China
Almost 2 years using the app
October 5, 2020

Very intuitive; soooo easy to use! I tried using a different app to copy reviews from Aliexpress and finally gave up on it. I wish I had tried Loox to start with.

Yellow On Blue
United States
Almost 2 years using the app
January 22, 2023

Very good service and quick respond for all what I have was asked. Thank you for all your help !!! Absolutely recommend to use them.

nyxcases.com
Israel
Almost 2 years using the app
September 23, 2020

Five full stars! Fantastic customer service –so responsive and helpful. A simple, clean, effective app. Worth the price.

LA PRIMERA
Spain
Almost 2 years using the app
February 10, 2023

A big thank you to Jodel, Aya and Mara from the Loox Team! They have been swift in helping me integrate features I wanted to appear on my website!
You can trust Loox, their customer service is present, fast and competent!
Thanks again!

Couch Handicrafts
Australia
Almost 2 years using the app
June 6, 2021

This app is awesome! I love that my customers can leave reviews with pictures and receive a discount code. I also enjoy the pop-up reviews on my site.

Dapper & Darlings
United States
Almost 2 years using the app