Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,028)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

January 5, 2024

Easy set up!

bronx&b
United States
13 minutes using the app
Edited February 10, 2023

TOP DE MAIS, PRECISA DE ALGUMAS MELHORAS MAIS É O MELHOR DESTA CATEGORIA, PLANOS OTIMOS E AVALIAÇÕES

babycharme
Brazil
Over 1 year using the app
January 6, 2022

Used this app for product review for customers to provide ratings. Don't like when your survey comes with the reviewswe get.

Skrambl
Philippines
Over 1 year using the app
November 24, 2021

I have been using this app in my store. It has a lot of interesting features that I liked, i can set customers star rating that can be allowed into the store, I can hide, approve, and reject reviews. it gives the opportunity to schedule review request a number of days of your choice after purchase, fulfillment, or delivery. This number of days settings is general to all the customers. However I will like the app to give the user the opportunity to use different number of days (after purchase, fulfillment, or delivery) for each customers when setting the date for request of review. For example as a dropshipper, if my supplier (Mr A) process and ship orders faster than another supplier (Mr B), then I will like to set the review request for customers that purchase Mr A's product much easier than customers that purchase Mr B's product. Also, I will like more options for the display of the reviewers name in the store, I will like to have this option for example for a customer called Jean Pollock to display as J******P instead of displaying as J.P. or with the full name. Also, I will like to import more than one photo review from one customer from AliExpress. I notice I can only import one photo even if that customer uploaded a few reviewed photo.

Kade Empire Store
Canada
Over 1 year using the app
September 20, 2023

Thanks to Chester from Customer Support for helping me out and fixing the issue. :)

NOOSH Decor
Netherlands
Over 1 year using the app
January 10, 2021

So much better than Stamped. The Loox app is seamless, intuitive, fun, on and on. Rookie Atlanta is a customer for life!

Rookie
United States
Over 1 year using the app
November 19, 2022

Great customer service, Channelle helped me solve my technical problem with reviews, very quickly, super happy,

Mimi et Cami
Canada
Over 1 year using the app
January 2, 2018

Great app! Easy to use and I do not have to worry about its or worry about it working for my customers.

Fly In The Fibre
Canada
Over 1 year using the app
Edited January 31, 2023

Chester did a great job for us. Fast response, to the point and it solved our issue the right way! Greatly appreciated.

Fan Gear Nation
United States
Over 1 year using the app
October 24, 2020

very niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

The Minimal Lamp
Germany
Over 1 year using the app