Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,890)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

November 9, 2022

Super App, hilft uns sehr dabei einen professionellen Shop aufzubauen. Wir würden das App weiterempfehlen.

Bambaloon
Switzerland
Over 1 year using the app
June 12, 2017

This is a easy app with fun photos from the customers with their reviews. They let you know when a review comes, you get to see it, hide it, contact the seller so it is a great app.

Doggonescrappers
United States
Over 1 year using the app
June 6, 2021

Loox has been the most simplest review app that I've used so far. The set up is easy, quick and I can EVEN import ALIEXPRESS reviews quickly and seamlessly!!!

Rags|Tags|Bags
United States
Over 1 year using the app
Edited March 30, 2023

Has been great and easy thus far. The setup was a breeze. The option to go back 90 days really helped. I am looking forward to getting into it more.

Radiant Light Candle Co
United States
Over 1 year using the app
December 4, 2020

Loox out of the gate was easy to set-up, configure and get going. Reviews are everything in ecom and this app really does well is keeping the buyers attention with quality reviews. What's nice is that every review is tied to a product's page and can be responded to. Looks good on mobile and configurable to many settings. Email reminders for purchased items are solid. A future improvement would be to only have promotions tied to a collection of products if needed. The coupon incentive to the purchaser for a review only does an incentive across the board.

Pittie Planet
United States
Over 1 year using the app
March 24, 2023

Looks good and is easy to use. Installed recently and really enjoyed the opportunity to upload reviews from other platfroms

Axiom Boutique
United Arab Emirates
Over 1 year using the app
Edited February 7, 2023

friendly and fast customer service- Tamarry was amazing to help me to solve the issue I was having. Best review app!

Boo Beauty Bar
Australia
Over 1 year using the app
Edited June 20, 2017

Fantastic app and support. I really love how the plans are upfront with their cost.

Other review apps hide their subscription fees, then give you a very limited version of the app for free. Then to get anything as powerful as Loox from the competition you have to give your phone number just to get the pricing and full list of features...

Over the course of the free trial the Loox team has already made a custom solution for me to help me group my product reviews :)

I have the same product listed multiple times in my store so this is crucial to have all my reviews shared across these product duplicates!

Thanks Yoni for all the support!

The Gold Supply
United States
Over 1 year using the app
November 27, 2020

Great for also providing customer feedback on product selection. Really helps to get the opinions of customers.

Antheion
Greece
Over 1 year using the app
November 30, 2020

Made a mistake and Loox was able to fix it, love the product! Definitely will use it moving forward on all my stores.

primeply
United States
Over 1 year using the app