Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

January 6, 2022

Used this app for product review for customers to provide ratings. Don't like when your survey comes with the reviewswe get.

Skrambl
Philippines
Over 1 year using the app
November 24, 2021

I have been using this app in my store. It has a lot of interesting features that I liked, i can set customers star rating that can be allowed into the store, I can hide, approve, and reject reviews. it gives the opportunity to schedule review request a number of days of your choice after purchase, fulfillment, or delivery. This number of days settings is general to all the customers. However I will like the app to give the user the opportunity to use different number of days (after purchase, fulfillment, or delivery) for each customers when setting the date for request of review. For example as a dropshipper, if my supplier (Mr A) process and ship orders faster than another supplier (Mr B), then I will like to set the review request for customers that purchase Mr A's product much easier than customers that purchase Mr B's product. Also, I will like more options for the display of the reviewers name in the store, I will like to have this option for example for a customer called Jean Pollock to display as J******P instead of displaying as J.P. or with the full name. Also, I will like to import more than one photo review from one customer from AliExpress. I notice I can only import one photo even if that customer uploaded a few reviewed photo.

Kade Empire Store
Canada
Over 1 year using the app
January 10, 2021

So much better than Stamped. The Loox app is seamless, intuitive, fun, on and on. Rookie Atlanta is a customer for life!

Rookie
United States
Over 1 year using the app
November 19, 2022

Great customer service, Channelle helped me solve my technical problem with reviews, very quickly, super happy,

Mimi et Cami
Canada
Over 1 year using the app
January 2, 2018

Great app! Easy to use and I do not have to worry about its or worry about it working for my customers.

Fly In The Fibre
Canada
Over 1 year using the app
October 25, 2023

thankyou

Absoul
Canada
28 days using the app
Edited January 31, 2023

Chester did a great job for us. Fast response, to the point and it solved our issue the right way! Greatly appreciated.

Fan Gear Nation
United States
Over 1 year using the app
October 24, 2020

very niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

The Minimal Lamp
Germany
Over 1 year using the app
July 30, 2023

Excellent App for collecting reviews automatically. Forget about sending e-mails, the App will do it for you.

Nayelis Fashion and Accessories
United States
Over 1 year using the app
Edited May 1, 2024

Outstanding app and customer service/support! I couldn't be more impressed. It's very intuitive, easy to use, and I have gotten very swift answers from support!

Jemuel was amazing in solving my recent issue. It was resolved on the first attempt, and actually, within minutes of me opening the ticket!

Russell Watergardens & Koi
United States
Over 1 year using the app