Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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awesome app, sources positive reviews about products on your store front. Makes gathering reviews easier.
The APP itself is fantastic, but what's best about it is the swift customer support that Loox provides. I have to shout out to Chester for providing such an amazing customer support! Highly recommend it!
Parfait - Facile à prendre en main
I love Loox! It has helped me get a ton of reviews, and nearly all of them come in with photos, which is critical for my business. I recommend it to anyone looking for a review app!
great app that does exactly what it is supposed to and does it very very well. Top marks to the team
Instead of downloading multiple apps, this app is packed with so many features and is very easy to use.
Nice
Much better than other review importers, Ok there is a monthly fee but for the best of the best you can expect a fee don't you think?
love it thanks. really easy to use and effective . I hope it keeps improving .
love it thanks. really easy to use and effective . I hope it keeps improving .
They're literally stealing money with their plans.
Our store got charged $400 last month for a plan we didn't choose.
Hey,
Rotem from the Loox team here.
While I understand it's stressful to get a charge you weren't expecting, the plan and its pricing were presented and approved by your team and no money whatsoever was taken without prior approval of the plan's terms.
Apps on Shopify in general, can only charge for their app if the merchant explicitly chooses and approves payments for that subscription.
Since our plans are designed to scale with you, they include additional charges that are based on your usage of the system each month. The charges you are referring to are usage fees which were triggered through the use of the system as mentioned in the subscription's terms.
We completely understand that costs are a big part of every merchant's decision about which apps to use and we've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you personally to explain the situation further and to find a resolution with you.