Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

November 5, 2020

Great tool for customer satisfaction. Couldn't be happier with the picture option, has definitely increased our sales significantly.

MallOfToys
United States
Over 1 year using the app
Edited November 1, 2023

Needed some help after a current theme update to add code to display my reviews again on collection pages and Liz was an absolute star!! It was all sorted within 10 minutes of emailing customer support. Never experienced customer service this fast. Thanks, Liz!!

Pure Canter
Australia
Over 1 year using the app
September 30, 2020

Great app and excellent support. Had problems configuring it both on my theme and on google, so I contacted support and in less than 24 hours they logged on them and set it properly!!

Alla Violetta Boutique
Italy
Over 1 year using the app
June 7, 2022

Amazing app and the best support. Dor, the Customer Success Manager was very patient, efficient and of great help in implementing some additional app features. Really happy. Highly recommend!

Benafique
United States
Over 1 year using the app
October 5, 2022

This app ir helping my site rank better on google and giving customers the necessary information to make an informed decision

Simply Amazing Golf
United States
Over 1 year using the app
October 19, 2023

Very easy to use

Supplement Mad
United Kingdom
About 1 hour using the app
Edited August 10, 2019

Awesome, Easy Install great design, Awesome, Easy Install great design, Awesome, Easy Install great design, Awesome, Easy Install great design,

azulawallart
United States
Over 1 year using the app
Edited February 12, 2021

Loox was very helpful with quickly getting back to me with setup on my store. I wanted their app transferred from my old theme to my new theme and they accommodated me. I even asked them to go back in multiple times to tweak the size and layout/look and they very quickly did so. Will be using this app for a long time!

Living a Sweeter Life
United States
Over 1 year using the app
November 1, 2021

I absolutely love this app! It has really helped our sales. It has also provided insight into the other solutions our product offers our customers.

conditionHER
United States
Over 1 year using the app
September 2, 2019

increase AOV and trust for the consumer in their purchase and experience which means alot as we both win.

comfort-extreme
United States
Over 1 year using the app