Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 14, 2020

I have been using this app for 3 month or so, It has been an awesome app. Costumer service has been exceptional. I give it 10 Stars.

Cawi Beauty Store
United States
About 1 year using the app
November 2, 2022

Perfect service, perfect app - highly recommended!
For me it's the best app for reviews!
Thanks to David and to all staff.

Mini Moment
Israel
About 1 year using the app
Edited January 23, 2024

Ilan's technical support was fantastic: resolved the issue promptly and very responsively. Very easy to integrate in my Shopify store!

fixheadrest.com
Canada
About 1 year using the app
April 12, 2018

I was hesitant to add the app to my shop. It took awhile for me to learn how to use the app to my advantage. But, I must write that throughout my frustration the staff at Loox was exceptional, courteous, and informative. I was going to give up, but they continuously reached out to correct my mistakes. Words cannot describe the pleasure and ease to work with the customer service. I love looking through my review page. Thank you,
Osnat

Chillatto
United States
About 1 year using the app
September 15, 2021

This is a very great app to use for my store. It is high recommended. And it is working out just fine.

weareone
Japan
About 1 year using the app
November 29, 2018

Easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks looooooooooooooooooooooooooooooooooooooooooooox!!!!

COD Pinas
Philippines
About 1 year using the app
May 24, 2023

Ok i have just received lightning fast support from Rain. My question wasn't just answered but it was also executed instantly exactly as I wanted... Cheers Rain this app is better with you.

lepacosmetics
Slovenia
About 1 year using the app
December 14, 2023

Sehr professionell!

Habithome
Switzerland
19 days using the app
March 8, 2020

Good customer service and quick response. The app also works well.
The review photo on the mobile is large, so i like

Keautystore
South Korea
About 1 year using the app
October 26, 2021

This app has helped my customers share what they love about our products. It has boosted customers coming to the site.

Neola's Butters
United Kingdom
About 1 year using the app