Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

August 7, 2020

Great app, great support team. <3
It really helps with the trust part, more when you're a new store and people don't know you brand that much.

Vicia2
Chile
About 1 year using the app
February 15, 2021

Abby @ Loox helped me to sync the meta data of reviews after we migrated our products. The response from Loox's first tier support and 2nd tier support are very quick and effective. I am happily impressed.

BadAce Tactical
Canada
About 1 year using the app
November 10, 2020

Best review app on the market. Love it! I use it for all my stores. Amazing integrations with so many tools we use as well.

NeverTooFar
United States
About 1 year using the app
October 13, 2022

very good helps me get more orders and improve my quality and service delivery to customers
i advise you all to have it

Mtunda Store
Uganda
About 1 year using the app
February 6, 2019

facile a utiliser avec un prix tres correcte je recommande a tout le monde moi je l'utilise depuis peu et c'est parfait

GC-BEST
France
About 1 year using the app
September 29, 2023

Great app, love it

LUDE MAJICE
Serbia
About 1 year using the app
March 15, 2024

Easy to use!

Shae Danyels
United States
11 minutes using the app
January 21, 2021

Great tool, I found it very easy to setup, the only thing I would like to say is the mobile version should have separated time delay controls for the pop ups

asabrancashop
Brazil
About 1 year using the app
November 5, 2020

I was very please with how Loox sorted all my reviews and captured them in such a fun creative style. Its easy to use and helped my website look great.

Raygenics Beauty
United Kingdom
About 1 year using the app
July 3, 2023

The Loox app for Shopify seamlessly integrates customer reviews into your store, boosting trust and conversions. With user-friendly setup, customizable review widgets, and social media integration, it's a valuable tool for building credibility and driving sales. While advanced features may require a higher-tier subscription, Loox is a must-have app for e-commerce businesses seeking to enhance their reputation.

VEXAN Shop
Switzerland
About 1 year using the app