Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

May 18, 2017

Great app. Especially with the picture. Raise my conversion. A must app for you.

Clotshy
Indonesia
9 months using the app
Edited October 25, 2020

I'm a beginner to say. But so far it is helping me a lot to create real social proof so that customers feel more confident in making the purchase.

Meu Escritório Mais Top
Brazil
9 months using the app
August 5, 2021

We've had a great experience with Loox so far. We'd recommend it to anyone looking to collect and display product reviews.

Superkind Cookies
United States
9 months using the app
Edited October 22, 2018

love it a great app. very satisfied with it. i got it and used it for my shopify experience and it is awesome

smashchoice
United States
9 months using the app
June 9, 2019

Awesome, I love the app! It's fast and integrates with everything quickly. I recommend everyone use.

Baggyo.com
Romania
9 months using the app
September 17, 2022

Jodel from the Loox support team really help a sister out. My web designer went MIA on me, and I don't know anything about the back end of my website. I have been struggling with my reviews showing, and Jodel not only helped me, but she also logged into my account; of course, I had to add her as an account user, and I gave her account permission, and she did it for me. I am beyond thankful because reviews are very necessary and important as a fairly new small business owner. Now all my reviews from Shopify and loox are combined and migrated, showing up on my website. Wooohhooooo. Happy Customer

Untangled Hair Care
United States
9 months using the app
December 13, 2018

I am using this app to get more sales. I like it so far. Lets see where it takes me in the next few months!

Viralproducts.io
United States
9 months using the app
December 1, 2018

Good app ! Easy to use and install . I really enjoy it for my shop. You can personnalize absolutely all you want.

Jewelssimo
France
9 months using the app
December 7, 2019

Great app, highly recommended. I especially like that it sends out product review emails to customers.

No Shoplifting
Germany
9 months using the app
October 6, 2018

Easy to set up and use. Runs on autopilot. I like how it shows the photo reviews first creating far greater impact.

57 Peaks
United States
9 months using the app