Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,036)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

April 28, 2020

This app is one of the best app for every seller in shopify, very useful and help to rise you conversions

Odeur Saine
France
About 1 year using the app
February 23, 2023

Used loox for an over 8 months now and had a great experience. No complaints what’s so ever. Very intuitive to use. Customer support is also fantastic. I worked with Channelle to fix 2 issues on my store and the service was excellent and timely! Couldn’t recommend more

OH HECK dogs
United Kingdom
About 1 year using the app
November 7, 2021

The support was very fast and very much on point. Awesome custome service!! I´am more than satisfied whit the support

Reddish Lust
Chile
About 1 year using the app
February 6, 2023

LOOX is a great app. I have started to generate my own store reviews now because of the review request from LOOX. I had a small issue with the requests and Ilan, Technical Support Engineer was able to show me how to fix my issue quickly.

IIan also showed me how to change the reviews product when a customer accidentally reviewed package protection and not the item they bought.

The help was fast. they responded within minutes and my issue was fixed in about 20 mins. They stand behind their app and are very quick on the support. Thanks so much. Money well spent on this app.

North Star Wishes
United States
About 1 year using the app
June 27, 2023

Great customer service - Had an issue and it was fixed without me having to do anything apart from a couple of emails. Thanks Chester !

ecocompensation
France
About 1 year using the app
March 21, 2020

This app is the greatest reviews shopify app !!!!! Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kaloha
Switzerland
About 1 year using the app
November 11, 2022

I absolutely love this app because it works so seamless with my shop. Reviews are great social proof and customers seem to enjoy submitted them with their photos or videos for those that have that plan. You can also use the photo for other marketing efforts, which is great and my customers appreciate the discount offer to submit the review. This app has been working great with no problems, which is really great!

Truejoy Unlimited
United States
About 1 year using the app
January 8, 2022

This app is perfect. I can't develop my store without her ! Jodel from the support is a great man, he help me on my store and he answers so fast.
I thanks him and Looks. :)

Dreamly.original
France
About 1 year using the app
December 19, 2022

super App ! Danke! Sehr zu empfehlen erspart enorm Zeit! Der Support ist auch mega und sehr hilfreich!

Lebaly
Germany
About 1 year using the app
December 14, 2022

Very helpfull customer service, Lilach was a pleasure to work with! Professional and attentive customer success team!

CHESONA
Hong Kong SAR
About 1 year using the app