Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, quick integration, and ability to collect and display customer reviews, boosting social proof. Features like automated review requests and customizable displays are highly valued. The customer support team is praised for their efficiency, and the analytics and reporting capabilities are found useful. However, some find the pricing steep for smaller businesses. The new "Trust Badge" feature and the option to offer discount codes for reviews are also well-received.

January 9, 2022

it's really helpful to get customer trust to buy from you, got me my first sale and happy with it I recommend get it

10 days using the app
Edited February 29, 2020

I love this app. great product helps out alot its super easy to use and really easy to navigate and support is great

Lust Up Boutique
United States
About 1 year using the app
May 15, 2021

I just have a few days using this app, but I love it!! Thank you so much!! This app have help my store to look more proffesional!

The perfecthing4u
Dominican Republic
2 months using the app
February 2, 2020

Great app. Great Customer service. Tried several reviews apps, and "loox" is the best solution. By far.

United States
About 1 year using the app
July 15, 2020

Very good appVery good appVery good appVery good appVery good appVery good appVery good appVery good appVery good appVery good appVery good appVery good appVery good app

8 months using the app
May 4, 2020

So far so good, I've been searching to upgrade my website & catch more conversions as I believe this is going to be a perfect match!

Twisted Threads Boutique
United States
10 months using the app
Edited February 3, 2023

Have been using Loox for several years and definitely helps to drive customer engagement. Would recommend to all stores. David on the support team is particularly helpful :)

United Kingdom
Over 4 years using the app
March 3, 2021

I just started using this app- so far so good. I found that the recommended subject line for the review email did not have a great open rate so I changed it to make it more personal. I like how you can import reviews from other sources. So far I have had one customer use the photo discount code to place another order.

United States
3 months using the app
April 24, 2022

The app is very easy to use, customer services are fast and patient! I love this app, recommend to all!

Upcycle with Jing
2 days using the app
November 30, 2020

Very good APP, it has increased the trust between me and customers, so far I like it very much, and will recommend it to my friends

5 months using the app