Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

April 28, 2022

Great app, easy to use. Already making sales from the referral program and the reviews are pouring in.

PRATHER TEES
United States
About 1 year using the app
Edited April 21, 2021

These guys are really the best! I appreciate them hanging in there with me to make sure all of my needs are met. They are kind, efficient, and very knowledgeable and I'm so glad I'm using them for my customer reviews!

The LAW Swag
United States
About 1 year using the app
September 12, 2022

the best review app ever. I have been using it for 2 years and can only recommend it to anyone. They also work quickly on any inquiry I have ever asked.

Incense Soul
Slovakia
About 1 year using the app
November 14, 2022

Love the ease of use of this app and it has been a good upselling tool for my small business. I would highly recommend.

The Italian Flame
Australia
About 1 year using the app
June 3, 2021

Great app and ever better customer service! We have had some small issue (caused on our end, not the app), and their customer service team responded within 2-3 hours and solved everything for us.

KaseMe
Canada
About 1 year using the app
Edited April 7, 2024

I had a problem with my reviews not showing up on my product pages. Ellison from the support team fixed it super fast! The review widgets look great! highly recommend this app.

FlagNation.net
Sweden
About 1 year using the app
May 31, 2023

Mara really helped me out with the placement of my reviews widget and she was very quick with her responses.

Vioré
United Kingdom
About 1 year using the app
August 12, 2023

Loox is doing a good job in collecting reviews from our customers and it is not that difficult to work with your app, Thank you loox

Perfume Scents
United Kingdom
About 1 year using the app
October 16, 2019

good appgood appgood appgood appgood appgood appgood appgood appgood appgood appgood appgood appgood appgood appgood app

Oscar & Co. Pillow
Australia
12 days using the app
February 19, 2019

MERCI

Minions Lover
United Kingdom
12 days using the app