Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

January 17, 2022

Rain help a lot with the integration of my theme, he do what I needed so fast, excellent service. I have only few days with the app and works fine.

Alejandra Nail Shop
Mexico
About 1 year using the app
December 20, 2019

Great app, great functionality ............................................. .......................

Felicidade em Vender
Brazil
12 days using the app
February 18, 2023

I cancelled the app on my store but it still charged my credit card after cancellation. They made it so hard the cancellation process.

The Nature Mother Australia
Australia
About 1 year using the app
Loox replied February 19, 2023

​Hey,
Josh from the Loox team here :)

​I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled.

​I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.

February 8, 2018

great. fake it until you make it !

Ahrii
South Korea
12 days using the app
April 22, 2021

Great support team! Fast, nice and accurate! The social proof efect is also great for us as sellers. Greetings from Perú!

BlindersCo
Peru
About 1 year using the app
June 6, 2018

Great tool!!!! And very easy to use will recommend to others

Ohioboy86
United States
12 days using the app
October 9, 2022

Great app that does a lot for you in the background. Wouldn't wanna run the store without it. Excellent and fast customer support as well!

Actë Nation
Luxembourg
About 1 year using the app
November 3, 2020

I have had this app for almost a year and it's been one of the most important apps I have. They always answer questions quickly and they have so many ways to customize the app. This is the original best review app and the main reason why stores choose to get other review apps is because they don't want to make the small investment with Loox or because they want to have a design that looks different from Loox. Although Loox just updated their app with a new appearance you can choose from so now you can even differentiate yourself more within their app. I hope they continue to add different appearances of how the reviews display.

CableCARD
United States
About 1 year using the app
October 20, 2019

Even in basic features this app offers as much as it could for its price. For now we are waiting for the sales, hope it will affect our conversion rate.

Pupsentials
Philippines
12 days using the app
Edited November 27, 2018

Best ratings app on shopify hands down. I'd never use any other ratings app after using this one. You need this!

Modern Torch
United States
About 1 year using the app