Reviews (20,009)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive features, particularly praising its user-friendly interface that simplifies collecting and displaying customer reviews. It integrates seamlessly with email marketing platforms like Klaviyo and supports multiple languages, making it ideal for stores with a diverse customer base. The customizable review widgets help maintain brand consistency, and the inclusion of photo and video reviews significantly boosts social proof and credibility. Merchants also commend the excellent customer support, specifically highlighting staff members like Aya, Chester, and Ken for their prompt assistance. The app is noted for its reliability and performance, ensuring it does not slow down websites. Additionally, the straightforward onboarding process, easy setup, and automation features for collecting reviews save time and effort. Various display options for reviews enhance the visual appeal of stores, and merchants have reported a positive impact on sales and customer engagement after integration.

April 17, 2019

I use this in every store I have I do not know what else to say other than you have to have it, all other review apps are just sub par and more expensive does not mean better

WavezAI
United States
5 months using the app
January 31, 2021

Very good, fast reviews and very easy to use, good pictures i would recomend to anyone trying to import reviews fast

BeloLux
Sweden
5 months using the app
December 6, 2017

I decided to get back to Loox after tried several other apps

Find Your Goodies
Ukraine
5 months using the app
September 4, 2019

I just love it, very intuitive and gets the job done. It does exactly what it says on the box and is crucial in my opinion to increase conversion.

medleyjewels
United Kingdom
5 months using the app
November 1, 2022

Great App. With Best Customer Service :)
I Recommend It. If anyone want the reviews from Ali express Its Best App to integrate.

Shanno
Portugal
5 months using the app
January 23, 2023

WOW, Ilan - thank you so much. I was scared as I run a returning business to email customers with every order. Ilan made it happen, that we only email customers with several orders. Great app, great job!

Ani-Swiss GmbH
Switzerland
5 months using the app
May 21, 2023

super application, on y trouve ce qu'on veut et surtout un gain de temps pour ne pas perdre trop de temps a la recherche

FLOWCO
Belgium
5 months using the app
February 23, 2021

Great APP with Great features i recommend it , reviews are so important for any brand and loox help you display theme the best way

challymaroc
Morocco
5 months using the app
Edited May 11, 2020

I was looking for an app that could integrate my other reviews from another app and Loox did it super easily. The app was also really easy to set up and integrate with the shop.

Presets by Mel
Canada
5 months using the app
February 13, 2023

I really like this app. Easy to use and highly recommended!

Henry
United States
5 months using the app