SC Loyalty Rewards

SC Loyalty Rewards

Reviews (176)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

October 26, 2019

We are on Version 1 and its clunky on how it checks out customers (it creates a completely separate order for anyone wanting to buy with loyalty points - very confusing for them and hard on our customer service to combine order to ship. Version 2 I understand works on coupon codes for checkout and much more flexible in what we can offer to use the points for (shipping or product or $ off etc). ...

Organic Excellence
United States
About 3 years using the app
Shop Circle replied October 30, 2019

Hi there. My sincerest apologies for the issues you've been facing with Loyalty Points. I've reviewed your correspondence with our product expert, Sam, and it looks like we ...

February 17, 2021

Worked well until I paused my store. After: client accounts were jacked and Bold won't help restore.

LESAINT FRENCH CHOCOLATE
United States
Almost 3 years using the app
July 24, 2016

They have a truly excellent customer support team and the app is so simple and easy to understand.
cal,
anavo.co.uk

Anavo
United Kingdom
About 1 month using the app
March 25, 2017

Great App ! I Will keep using it

Villagecart
United Kingdom
About 1 month using the app
September 8, 2017

MC Was incredibly helpful throughout setup and integration. The App itself is intuitive, comprehensive, and sleek. Two thumbs up!

Megalopolis Toys
United States
About 1 month using the app
July 27, 2017

This is super easy to set up and provide lots of options for however you would like to run your rewards program. I really wished they provided Templates for providing information to customers about my rewards program. It's a little complex with my theme and just need to put the finishing touches on it.

Josephs Hut
United Kingdom
About 1 month using the app
August 12, 2016

So far I am LOVING this app! This app fits my business PERFECTLY! The team behind it are very helpful too. Five Stars!!

Saturn Magazines
United States
About 1 month using the app
February 1, 2021

I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.

Ranger Ready Repellents®
United States
Over 1 year using the app
Shop Circle replied February 2, 2021

Thank you for your review. We are so happy that Michelle was helpful, thank you for choosing Bold!

Edited May 5, 2018

Unbelievable.

Update: 23.02.18 - My customers are still not able to redeem any points.

After working with BOLD support for over a month, they still have not installed their app properly on my Turbo theme. I understand that each theme is different, but if I were to install a script on a website, I would make sure the site is functioning properly before I declare the installation to be complete. ...

Yourturnkeystore 243
Canada
About 2 years using the app
Edited May 25, 2020

Be aware, we've been told by their support this app not being part of active development. We have an issue and no priority is given to solve this and with no temporary workaround : the app is generating a huge bunch of data inside your pages which makes them very big (3 MB+). We've seen also a huge performance drop in our website. In those conditions, I can't recommend choosing this app and stay ...

Boutique Lollipop
Canada
Over 1 year using the app
Shop Circle replied November 5, 2019

Hi there. Thanks very much for your feedback; we appreciate it as we use it to evaluate how we're doing and what we need to change.

One of our specialists has advised me that ...